[Resolved] Southern Railways — Split allotment of berths booked by irctc
My wife and I booked our ticket online today (13/05/08) transaction id [protected] PNR [protected]. But both o[censored]s are booked in 2 different coaches S1 & S8. This is ridiculous! The online reservation form says only one passenger needs to carry the id card. How do we manage with one id card (which is registered in the ticket) when my wife and I are booked in 2
different compartments as wide apart as S1 and S8? When I have the id card and sit in S1, how can she show the same id card to the TTE, sitting in S8? We are not young to run from one end of the train to the other.
There were 70 available berths at the time of booking. There is no way of knowing where we are allotted till the booking is over. and then it is too late to make any changes.
If the computerised system follows some set logic in berth allotment, then there must be something wrong in their logic.
Complaint marked as Resolved Aug 14, 2020