[Resolved] Spice Jet Airlines — Robbed my luggage | |||
It is sad to see that how females passengers travelling by Spicejet are being robbed of their belongings and getting insisted to get compensated for the same. I was traveling from Kolkatta to Bangalore on 22nd Jan 2011 from flight no. 886, after finishing marriage shopping. At airport, I informed Spicejet official that i want to take the suitcase as cabin baggage but they forced me to put everything as checkin baggage. I got suspicious the way Spicejet officials at their counter were insisting me to put my luggage as checkin luggage and i was asked to leave the queue . So, I cross checked the tag and lock and they were in place. And to my horror, when i landed on bangalore airport my luggage was not there. After contacting concerned officer there, they were least concern about the baggage and informed that spicejet is not taking responsibility of the luggage and will compensate for lost item. This is to inform that Spicejet is taking customers for granted and stealing their luggage and forcing to get compensated for the same. It clearly indicates a malified intention of Spicejet of robbing female passangers of their belongings and get compensated with a meager amount of 3,000. The passenger has been mentally tortured and humiliated as the luggage contains goods worth lakh, purchased for marriage, as a proof I do posse bills for the goods purchased in kolkatta. Also, the customer service has reached to abyssmal low as there is no calls informing customer for the curent status, and they keep updating false comments against the raised complaint, that too only when we call them. Spicejet is responsible for the trauma, humiliation and agony caused to me as the luggage contains clothes for marriage. I am really feeling helpless and every time i contact them they insist on compensation. Also, they have already issued the cheque in just 2 days of my lost baggage. I am really worried about my luggage. which is STOLEN by spicejet. As i want my luggage and not the compensation which Spicejet is more interested in. I want peoples help in cracking the malpractices Spicejet is getting involved by stealing the luggage and forcing for compensation. Also, i would like to bring to your and government notice that why only flight fares are rising constantly and why not the compensation amount is increasing proportionately. Please request you take this points to highest possible level to ease the life of passengers which are unnecessarily being torture by airlines. Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved SpiceJet customer support has been notified about the posted complaint. | |||
 13 Comments | |||
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This is utterly rubbish. We just cannot let this happen to anyone. People will lose faith in all different modes of transport. I have heard of Auto drives not returning luggage, cab drives running away with luggage, but this was not expected from the Air-traffic service providers. This is real shame, we should not keep quiet & let our voice be heard to all. We should contact the media to help us in this concern.
Most people living in India believe that their luggage is safer in flights than in trains because there is no chance of your belongings getting stolen. But is that true? Did anyone think that Spice Jet people can be thieves? No, right? But they’re wrong. My aunt’s valuable items got stolen in that very flight, Spice Jet. You don’t believe me? Then let me tell you the sad and hateful story about how low the Spice Jet crew can stoop to.
She was traveling from Kolkata to Bangalore on 22nd Jan 2011 from flight no. 886, after finishing marriage shopping. At the baggage counter, she stated that she wanted her baggage to be a check-in luggage. She said that the official insisted that she not do that, and hurriedly kept their bags on the belt. She was already getting suspicious. When she arrived in Bangalore, she saw that her baggage had not yet come yet. She went to the counter and asked the Spice Jet officials. But they were the least concerned about it, and said that they would arrange for compensation. She didn’t want that. Even now when she calls, they say the same thing.
We are pretty sure that the Spice Jet crew are the thieves for this, and the fact that you lose your baggage on a flight is serious. Very serious. A lot of valuable items are gone now, forever. They STOLE the baggage’s, and are lying about it. They must have 4 or 5 cases like this robbery every day, and those innocent people can’t do anything about it. Instead of spice jet, it should be called a robber jet flight, because that’s how low they are. They are robbers, and knew that my aunt had some valuable items in there, and kept it. We are pretty sure that this is not the first time, and one day, this could happen to you to. This is just a warning note: NEVER TRUST SPICEJET ANYMORE!!! THEY ARE ROBBERS AND THIEVES!!! NEVER GO BY THAT FLIGHT!!!
She was traveling from Kolkata to Bangalore on 22nd Jan 2011 from flight no. 886, after finishing marriage shopping. At the baggage counter, she stated that she wanted her baggage to be a check-in luggage. She said that the official insisted that she not do that, and hurriedly kept their bags on the belt. She was already getting suspicious. When she arrived in Bangalore, she saw that her baggage had not yet come yet. She went to the counter and asked the Spice Jet officials. But they were the least concerned about it, and said that they would arrange for compensation. She didn’t want that. Even now when she calls, they say the same thing.
We are pretty sure that the Spice Jet crew are the thieves for this, and the fact that you lose your baggage on a flight is serious. Very serious. A lot of valuable items are gone now, forever. They STOLE the baggage’s, and are lying about it. They must have 4 or 5 cases like this robbery every day, and those innocent people can’t do anything about it. Instead of spice jet, it should be called a robber jet flight, because that’s how low they are. They are robbers, and knew that my aunt had some valuable items in there, and kept it. We are pretty sure that this is not the first time, and one day, this could happen to you to. This is just a warning note: NEVER TRUST SPICEJET ANYMORE!!! THEY ARE ROBBERS AND THIEVES!!! NEVER GO BY THAT FLIGHT!!!
Spicejet sucks...i too took a Spicejet flight from Kolkata-Bangalore. It was to halt at Hyderabad for an hour and reach Bangalore by 9:30. After we reached hyderabad, we were asked to get off the flight as there was some engine problem, and the flight couldnot take off. They said it would take an hour for the things to set right and we were asked to wait in d hyd airport. They kept shuffling us from one place to another, and it was 11pm and the we were still at the airport. They gave us a Mc. Aloo Tikki and a 30ml water bottle for dinner!!! And finally another spicejet flight had to come from delhi and take us to bangalore!!! We reached Bangalore at 2pm!!!
There is no proper Customer Service!!!
Ya and they asked me to pay extra for my luggage...which was just 23kgs...3kgs more than the allowed kilos.
There is no proper Customer Service!!!
Ya and they asked me to pay extra for my luggage...which was just 23kgs...3kgs more than the allowed kilos.
I am bit surprised at the service provided by Spicejet. With the story above, even I have lost trust in this flight and will not take Spicejet in future. Infact will let all my colleagues and friends aware of the above incidence and ensure they also don't take their service anymore as they have been using their services.
The bit more shocking is their behaviour and customer service and lack of concern towards a passenger in the world of cut throat competition especially in the airline sector.
We all shouldn't let them get away with these kind of nonsense and insensitive apparoach towards their client.
I will request all of you to circuate this to as many people you know so that nobody in future is robbed.
Hope, something positive comes out for Piyush out of this exercise and SPICEJET is taken to task which will give some confidence to normal people like us in the system.
The bit more shocking is their behaviour and customer service and lack of concern towards a passenger in the world of cut throat competition especially in the airline sector.
We all shouldn't let them get away with these kind of nonsense and insensitive apparoach towards their client.
I will request all of you to circuate this to as many people you know so that nobody in future is robbed.
Hope, something positive comes out for Piyush out of this exercise and SPICEJET is taken to task which will give some confidence to normal people like us in the system.
They are continuously proving themselves...that are really worst airline service...don't trust these SPICE JET..i will not travel by spice jet...and request all collegues to not to take spice jet...SHAME ON YOU SPICE JET..
We should raise our voice and show them the consumer power. SPICE JET sham on you. I will tell all my contacts not travel by spice jet anymore. We do understand that mistake may happen but you should help your customer till satisfactory level specially if they are female. This is not at all expected.
I am also robbed and cheated by Spice Jet - I travelled by SG 912 on 5/2/11 and my baggage stolen / robbed by Spice jet . I booked tckt to attend my urgent business deal at Rajkot and Jamnagar . I found at Ahemdabad Air port that the baggaged - against # SG0 530614 was not there and their offical also behaved very rudly with me and my family member . I tried to know about status of my bags but they even not care to answer me sarisfactorily. Apart for that We met AIR PORT Aurhority at Ahemdabad and submitted written complaint about our incident.
Based on my experiance - I can share that this is FULLY PLANNED - CREAM CLASS ROBBING CHANNEL AND SPICE JET PEOPLE ARE TAKING UNDUE ADVANTAGE TO TICKING POLICY AT THE TIME OF TICKET BOOKING ABOUT COMPENSATION GROUND. ( [protected]@ RS. 200 PER KG OF BAGAGGE). I am seriously looking to take appropirate action by the help of The H'onable Court. I invite all viewer and reader such victim to suggest / guide me for further .My email is :[protected]@gmail.com
Based on my experiance - I can share that this is FULLY PLANNED - CREAM CLASS ROBBING CHANNEL AND SPICE JET PEOPLE ARE TAKING UNDUE ADVANTAGE TO TICKING POLICY AT THE TIME OF TICKET BOOKING ABOUT COMPENSATION GROUND. ( [protected]@ RS. 200 PER KG OF BAGAGGE). I am seriously looking to take appropirate action by the help of The H'onable Court. I invite all viewer and reader such victim to suggest / guide me for further .My email is :[protected]@gmail.com
Guys its a sheer waste of time posting here as you can see SPICE JET People are not concerned with our problems, god knows how they got best airline award 3rd time in a row may be with the help of some under the table setting .
Every one is fed up with SPICEJET services and they are not bothered to take care of people's problem.
Every one is fed up with SPICEJET services and they are not bothered to take care of people's problem.
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