Spice Mobile Phones — regarding product not repair

Address:Mumbai City, Maharashtra

Dear Sir/Madam,

I Dheeraj R Thakur Customer of yours who have purchased a spice mobile phone QT-59, Due to some reason my display as broken from my side which is not in warranty but still I want to repair the cell phone from your service center ,fraslin tech care which is located in borivali west Mumbai ,
I have given my cell phone for display replacement on[protected] but they have given me time of 10 days for the display replacement then to after 10 days they dint turn up with display then they have given 1 week more time I have waited for that time also but still my problem is not resolve then they give me hand set for my use purpose and given me time for[protected] but on[protected] they have revert back to me saying that be bought a display but your display board is broken due to these we are unable to solve your problem as if now I am just given my patience towards your service center as I called up many time to customer care regarding these but my issue is not solve till now .
I believe you will look forward in these matter my cell phone IEMI No Is [protected], and my customer ref no – [protected],service center sr no[protected]c30030, 13100556c30029. You can call me on my cell no [protected] or mail me on [protected]@yahoo.com.
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Spice Mobile — Complaint Regarding Mobile Servicing

Dear Sir,
My self is Ram Kumar a disappointed customer of Spice Mobile.My IMEI No. is [protected] and model no.is Spice D-88n and I have purchased it on 03 July 08 vide invoice No.1463 Dtd 03-07-08 from M/S Nagpal Sales Corporation, Karnal(Haryana) of amount Rs.7050/-

I was facing call disconnect during talking, voice not cleared problem in the same mobile set from[protected].Then I went to your Auth.Service Centre M/S Sach Telecom Addressed Shop no.31, Khalsa School Market, Opp.Sanjeev Hospital Market, Railway Road, Karnal(Haryana) contact no.[protected] and they promised me to give back my phone on[protected] vide Job Sheet NO.SHR[protected] and when I reached there they provide me the same set with the same problem and I returned back that deffective mobile with same problem then again they promised me to give to me after one week.When I called them after one week then they told me that it will be recieve to us by courier till 24 feb 09 and then after phasing harrasment from their side I made a call to your customer care no.[protected] and they provide me the Area Manager Akshay NO.[protected] and he replied me that you will receive a new set within 2 days.And when I went to the service centre to receive the mobile set then their service manager Mr.Rajesh(contact no.[protected] demanded Rs.1000/-to get this set.even my set is under warranty then I called again Mr Akshay to provide me the set but Mr Rajesh refused to talk with Mr Akshay and took my mobile from hand and disconnected the call and said me that go any where but we will not give your set.

Even they usd abusing langauge with me and misbehave with me and pushed me out from the service centre.If that person will not feel sorry to me then I will go to the consumer court.

I was not expecting that type of servicing from Spice company because I am also working with Honda Siel Car India Ltd in servicing department. so I am very disappointed with your hopeless services.I will never go to purchase any Spice product in future and never recommend to any one to buy it.

Awaiting for your reply as soon as possible.

Thanks & Regards

Ram Kumar
Mobile no:-[protected]
Karnal
Haryana.
spice mobile persons are all thieves. never trust on them. They ask money for repairs even in warantee period by making so many excuses. and even after months of submitting they do not repair the handset . everytime i called service center they replies as
my handset will be repaired within one weak or 10 days. but even after one hand half month it was not repaired so i brought back my phone from spice service center unrepaired.

I suggest all reader never to buy any spice mobile. U may go for micromax, gfive etc chinese brands but do not trust on spice.

i[censored] need further clarification u can write to ma on [protected]@india.com

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