[Resolved]  Spice Telecom — unsatisfied company services

i have been using spice prepaid nos from last 1 years and they are just ridiculous there customer support is the worst i have seen they are not providing me the necessary information about my number. my balance is deducted without any reason. i haven't activated any services regarding caller song and if i have to deactivate it they are not deactivating and keep deducting my balance. customer support executives are low grade professional they don't know how to talk..
actually i cant change the number it is the most ridiculous decision that i have taken spice services

ankush sharma
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Aug 14, 2020
Complaint marked as Resolved 
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Spice Telecom — Wrong Activation of International Roaming

My No is [protected]. I has been debited Rs 100. When i asked that what the cahrges are about. they replied that these are for activation of international roaming plan. They further said that I have dial some USSD No from my phone to activate it. Although no Number has been dailed by me.Kindly look into matter and refund back the amount to me.
hello sir,
i had mailed a comlaint regarding ur GPRS guy but till now there is not any action taken against that guy.But From That day he is going on disturbing me late nights.so plz do take any strict action against him.he is in ur R.S.TOWER Showroom.Named Vikram.In GPRS department .
i hve buy new one spice connection for ISD Calls. but thru this number, i can't contact in East timor (Indonasia).kindly sort out where is the problem.nd i[censored] can't provide service in that are,let me know.An early reply will be highly appriciated.

thanx

Spice Telecom — Service Deactivated without any Reason

I am an engineering student. I has taken spice mobile connection on DEC 2007. I had activated a scheme for making call charges cheaper on 7th FEB which was of 106 Rs. and was valid for 6 months. Then on FEB 20 I came to know that the service has been deactivated. When I asked them they said that the request was made by my mobile phone to deactivate that.
When asked first they said I used no. *500*9# to deactivate that and next time it was *999*1#. When asked about the time when it was deactivated they said it was deactivated on 16 FEB at about 8 PM (It was the time when the request of deactivation was processed they actually don't know the time when the request came).

I had discussed this matter on customer care and their office but they are saying that they can't help me.
The fact here is that why I would deactivate a service with which I will have benefit and using a method which I didn't know till today.

Money is not the matter here but I am feeling betrayed by the company. Sir please help me.

If any other information is needed please mail me.
My phone No. is [protected]
in december i recive a call from spice a lady ask me a plane and said that now your std is noe one Re and your rent is 125
and when i ake that i dont want this plane she said that she have activated and said that to deactivat press (*55) some thingh that
but till now feb i am reciving that 125 rent
Hi
Please note that i have the spice number [protected]. from the last three months i have forwarding my complaint to deactivate the wrongly given caller tune pack which was activated without my knowledge for Rs 224 but inspite of giving so many mail to spice and talking to so many customer care persons my coming bill shows the extra amount of Rs224.
I have been told that this amount wont reflect in your bill cycle but everytime i gets frustrated to see the amount again and again.
It is my last request to you to kindly waive off the fraud amount of Rs 224 from my account.
If it is not possible please do let me know so that i deactivate myself from all your forced services and close your connection,
Thanks
Anurag Datta
two week ago spice representative called me and when i asked him about sms pack then he told me a ussd number and assured me that you get free star sms pack but when subscribe it then only rs 75 deducted from my account and i get charged for my smso *321# and assured me that you will get sms pack worth rs75.but when i subscribed for the service only 75 rs deducted from my account and i didnot get free messages and till now i am being charge for sms.it's customer care no always remain busy.this service was activated for 6 month.and now i came to know that actually this number was not correct butreprentative told me wrong input method for which i get charged.
i am using spice prepaid connection number [protected]two week ago spice representative called me and when i asked him about sms pack then he told me a ussd number *321# and assured me that you will get sms pack worth rs75.but when i subscribed for the service only 75 rs deducted from my account and i didnot get free messages and till now i am being charge for sms.it's customer care no always remain busy.this service was activated for 6 month.and now i came to know that actually this number was not correct butreprentative told me wrong input method for which i get charged.
Dear Sir, I have your postpaid connection and i want to get my bill online on my above specified email. but I am having the problem of this. my number is [protected]. So help me.
i want to deactivate my number.number is[protected]
HELLO SIR MY NUMBER IS [protected] PLZ DISCONNECT THIS CONNECTION THERFORE UR SERVICE IS SO DIRTY PLZ DISCONNECT THE NUMBER .

SPICE Corp. — Not Received

Hi,

My PAN card has been dispatched on May 26, 08. Till now I did not receive the same. I am continuously following up but not getting any response from anywhere.

Kindly help me out.

Thanks & regards,

Nidhi Singh
Dear Sir,

We have been enjoying Spice Services from last 2 Years & we are having 3-4 connections of Spice. I want to cancel may caller tune for which I have complained many times. But I'm sorry to say that there was no response. I must say that this irregularity in service is putting your company's reputation to ashes, so kindly look into the matter & do the needful.
Dear Sir

I'm using Spice Prepaid connection No.[protected] & I must say that we have been enjoying Spice Services from last 2 Years & we are having 3-4 connections of Spice. I want to cancel may caller tune for which I have complained many times. But I'm sorry to say that there was no response. I must say that this irregularity in service is putting your company's reputation to ashes, so kindly look into the matter & do the needful.
Dear Sir,

We have been enjoying Spice Services from last 2 Years & we are having 2 connections of Spice. I want to cancel my some services for which I have complained many times and helpline service man says me you will get you favor soon, but that is not done till now. But I'm sorry to say that there was no response. I must say that this irregularity in service is putting your company's reputation to ashes, so kindly look into the matter & do the needful and i requested that please deactivate my connection if you can not give me my favor.
--- On Thu, 10/7/08, Jaspreet Singh Bakshi <[protected]@yahoo.co.in> wrote:

From: Jaspreet Singh Bakshi <[protected]@yahoo.co.in>
Subject: Fw: complaint of Model Gas Agency Jalandhar/ reminder first and last
To: [protected]@spiceindia.com
Date: Thursday, 10 July, 2008, 10:18 AM



--- On Mon, 7/7/08, Jaspreet Singh Bakshi <[protected]@yahoo.co.in> wrote:

From: Jaspreet Singh Bakshi <[protected]@yahoo.co.in>
Subject: complaint of Model Gas Agency Jalandhar
To: [protected]@spiceindia.com
Date: Monday, 7 July, 2008, 9:50 AM

dear sir

we are using spice corp. numbers with the name of model gas agency add. D 1Dilkusha market jalandhar.

last year we take 15+connections of vodafone company and we want to best plan of spice company because our all gas agencies are using spice number.than a executivefrom spice comesin our office he is working under mr ankit jain astt. manager m.no [protected] in R.O .He offers us S.T.D plan for our gas agency Pack was Rs 561/ for one year STD @ RE 1 on any network for one year Zero renteal .We aggried with this plan and take 15 conneections of spice company.We had also take retantion pack of our all numbers. but we have take std pack @561 Rs for one year Zero rentMobile number are

[protected], [protected], [protected] Request date is 29 march-2008 mentioned on later head attached in mail.we confirmed after one week from mr ankit jain. he revert us pack is activated on your all number .but when we recived bills the pack was not be activatied.this exersice is running from last two months and our pack is activated on 29may-2008 after two monthsof request. During thisperiod we used so many STD calls and Company chrged from us normal std rate(2.65 per min)..Secondaly we have requested to activate sms pack @ 10 rs per month for 500 sms req date is 21 march-2008 and this pack is also activated after two months & Ankit Jain Mis behave with us . He is very cheap person Pls Kindly give us resulation ASAP .

Regards

Model Gas Agency
Reminder 1
dear sir

we are using spice corp. numbers with the name of model gas agency add. D 1Dilkusha market jalandhar.

last year we take 15+connections of vodafone company and we want to best plan of spice company because our all gas agencies are using spice number.than a executivefrom spice comesin our office he is working under mr ankit jain astt. manager m.no [protected] in R.O .He offers us S.T.D plan for our gas agency Pack was Rs 561/ for one year STD @ RE 1 on any network for one year Zero renteal .We aggried with this plan and take 15 conneections of spice company.We had also take retantion pack of our all numbers. but we have take std pack @561 Rs for one year Zero rentMobile number are

[protected], [protected], [protected] Request date is 29 march-2008 mentioned on later head attached in mail.we confirmed after one week from mr ankit jain. he revert us pack is activated on your all number .but when we recived bills the pack was not be activatied.this exersice is running from last two months and our pack is activated on 29may-2008 after two monthsof request. During thisperiod we used so many STD calls and Company chrged from us normal std rate(2.65 per min)..Secondaly we have requested to activate sms pack @ 10 rs per month for 500 sms req date is 21 march-2008 and this pack is also activated after two months & Ankit Jain Mis behave with us . He is very cheap person Pls Kindly give us resulation ASAP .

Regards

Model Gas Agency
dear sir

we are using spice corp. numbers with the name of model gas agency add. D 1Dilkusha market jalandhar.

last year we take 15+connections of vodafone company and we want to best plan of spice company because our all gas agencies are using spice number.than a executivefrom spice comesin our office he is working under mr ankit jain astt. manager m.no [protected] in R.O .He offers us S.T.D plan for our gas agency Pack was Rs 561/ for one year STD @ RE 1 on any network for one year Zero renteal .We aggried with this plan and take 15 conneections of spice company.We had also take retantion pack of our all numbers. but we have take std pack @561 Rs for one year Zero rentMobile number are

[protected], [protected], [protected] Request date is 29 march-2008 mentioned on later head attached in mail.we confirmed after one week from mr ankit jain. he revert us pack is activated on your all number .but when we recived bills the pack was not be activatied.this exersice is running from last two months and our pack is activated on 29may-2008 after two monthsof request. During thisperiod we used so many STD calls and Company chrged from us normal std rate(2.65 per min)..Secondaly we have requested to activate sms pack @ 10 rs per month for 500 sms req date is 21 march-2008 and this pack is also activated after two months & Ankit Jain Mis behave with us . He is very cheap person Pls Kindly give us resulation ASAP .

Regards

Model Gas Agency

Spice Telecom — FRAUD

DEAR SIR/MAM
firstly the number i took was not in my name though i gave you all my details and all the documents..i purchased number from SACHI the spice number [protected] and the number was in some others name, , also when i took my number in roaming it didnt work, .so please refund my money back as u did fraud with the customer
Sulabh Bansal
[protected]@yahoo.co.in

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