[Resolved]  Srilankan Airlines — Airlines of thieves

Hi,
I was on the tour of Maldives in December '08. While coming back from Male, I took Srilankan airlines flight to Colombo. I landed in Colombo around midnight and carried on to hotel where I found out in the morning that a lot of stuff had been stolen from my check in baggage. I complained at the airport and I was assured that if I followed the process, my damage would be reimbursed. I followed their process and gave them every detail they asked for. I claimed for around Rs 30, 000 (INR) for everything which was less than a month old and they offered me Rs 2, 000 (INR) as compensation. I refused to take it and since there has been no communication. I'm highly dissatisfied with this airlines and would like to know where can I fight for justice?
Thanks,
Himanshu
Was this information helpful?
No (0)
Yes (0)
Aug 14, 2020
Complaint marked as Resolved 
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    SriLankan Airlines
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    10%
    Complaints
    118
    Pending
    0
    Resolved
    12
    SriLankan Airlines Phone
    +94 777 771 979
    SriLankan Airlines Address
    Level 3, East Tower, World Trade Centre, Echelon Square, Colombo 1, Sri Lanka
    View all SriLankan Airlines contact information