[Resolved] Standard Chartered Bank — ATM Cash Withdrawal
I am Ramasubramanian from Chennai. I am having a salary account in Standard Chartered Bank, Haddows Road, Chennai -34. On 29th of October I had try to take Rs.10000 from Allahabad Bank ATM. The Money not dispensed. In the printed slip, It has Transaction rejected. Unfortunately I teared the slip, since it was happened so many times before. But this time, money has been deducted in my account. I only came to know when i try to take money in ICICI bank. Then immediately I had complined to Customer Care Phone banking. They have asked me wait for 11 days. The money not came. Then I have complined again. They gave me a compliant number - NAVYA/LC/1108/23. I went to the nearest bank and filled up the ATM Dispute form also. But my money didn't credit in my account till now. They have gave another compliant number now - DURGA/LC/12087. Everytime while I ask the customer care they are telling me that the enquiry is going on. But they are not telling me that whether my money come back or not. I am struggling for money. I have done a mistake to tear that slip. Please tell me that what can i do in this situation.
Complaint marked as Resolved Aug 13, 2020
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