[Resolved]  Standard Chartered Bank — Credit card payments

Recovery agent goons employed by Standard Chartered bank for credit card nonexistence dues.
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Yesterday I became a victim of your goons employed as recovery agent. I received a call at 4:22 pm threatening me with dire consequence for an alleged non-payment of outstanding. I was advised to speak to Mathur at a cell number immediately and report them back otherwise they can do anything to me. When I spoke to Mathur he asked me to deposit 14700/- . I told him that there are no dues against me. He said he does not want to listen and if in 30 minutes if I don’t deposit his men would reach my residence and I have face the music as they can do anything.
I rushed to your branch at Vasant Vihar branch where I maintain an Excel account with the bank. I contacted my Relationship Manager Ms.Nikita Wu and sought her help. She wrote a mail &spoke to Banglore to sort out the problem. It was told to her that by Wednesday she should get a reply.She advised me leave a cheque for 14700/- with her till she gets a reply. I handed over the cheque to her and informed to Mathur. He was again rough and threatened me. To that I made him talk Nikita but she failed. She advised that I pay up and later she would help in recovery.
From:"DP Agarwal" <[protected]@yahoo.com>
To:
nikita.[protected]@in.standardchartered.com


--- On Mon, 7/21/08, DP Agarwal <[protected]@yahoo.com> wrote:
From: DP Agarwal <[protected]@yahoo.com>
Subject: credit card payment relatred problem
To: nikita.[protected]@in.standardcharted.com
Date: Monday, July 21, 2008, 6:47 PM


Dear Nikita,
Please recall our meeting about the problem I faced today.Thanks for your active interest and willingness to extend help on this issue.I am forwarding the mail where I explained the position on outstanding. I have four gold cards from ICICI, HSBC, CITI BANK and ABN AMRO BANK, MY RECORD HAS BEEN EXCELLENT-WITH THEM. I have an excel account with you with deposits more than 12 lacs. I am really shocked with the attitude and intimidating technique o[censored]sing an recovery agent and harrasing a customer who enjoys high repution with above banks being a member of HIN cient.I was threatened to pay 14700/-
I hope you would be able to help me.

D.P.Agarwal


--- On Sat, 1/1/05, DP Agarwal <[protected]@yahoo.com> wrote:
From: DP Agarwal <[protected]@yahoo.com>
Subject: Re: Our Ref: 231204SQ0172RL
To: Card.[protected]@in.standardchartered.com
Date: Saturday, January 1, 2005, 3:18 PM
Dear Saritha,
I think nobody is getting into details and hence problem remains.Let us go back statement of 29 aug 2004.
previous balance 1966.97 against that i paid 2000 on 12/8 hence a credit of 33.07. The problem started just after.you levid a card fee of 750 and service tax there of. i did not agree. but i made against the bills of gymkhana and shreemaya total 3799 -33 =3766. a check of 3766 was debited to my bank account on 5/10.
In the next bill of 28/9 you reverse card fee of 750 and put a life time fee of 1699. again i did not agree to pay. but i pay for puspanjali bill of 1100 on 14/10.
so whatever you are showing as outstanding are toward card fee and its related charges on adhoc basis which i am not in agreement to pay.
you may please make all outstanding zero and send a nil statement for my record to continue with your card.
happy new year
d.p.agarwal