[Resolved]  Standard Chartered Bank — Standard Chartered Bank doing fraud by the name of new credit card

Address:South Delhi, Delhi

Dear sir,
Two and half month earlier i received a call from [protected] ( Rishi- [protected]) asking me that standard chartered bank offering me a credit card. I came in their talks and agreed for having a credit card of standard chartered bank. For that the bank asked me my salary slip, bank account statement, address proof, my ID card, 2 photos. I arrange them these documents and an executive came to my office to receive the documents. After few days a phone call came to me from same no. and told me that your address proof will not work so provide another address proof. I mailed my icici bank check book photocopy (address mentioned there), they again asked for another address proof. Then i mailed my health policy (address mentioned at policy) at stc.[protected]@gmail.com. They again asked that will not work. I asked that i have submitted all the address proof that a normal person can have and i can not provide more than that. Then they replied that we will manage with icici bank check book. After around one month a phone call came to me to know my address for verification. I told my address and a person visited my address, asked my family member some question about me. One day i received one sms on my phone that my credit is ready and will be dispatched soon. After 2-3 weeks of this sms one call came to me and asked that my card is ready but before delivery you will have to submit another set of same document. It has been around 2.5 months this process going but i could not receive my credit card yet. I do not know why these people asked me for so many address proof and my documents again. I have HDFC credit card but HDFC people did not require so many documents and provide me credit card within 15 days. I doubt that these people and bank are fraud. I suspect that these people are doing miss use of my documents. Please someone suggest me what should i do next sothat i could keep myself away from any lose from these people. I am really depressed because of this bank. Please someone help. I would be grateful.

Regards
Sanjay Kumar,
IIT Delhi, Hauz Khas
Ph. [protected]
itd.[protected]@gmail.com
Was this information helpful?
No (0)
Yes (0)
Aug 13, 2020
Complaint marked as Resolved 
Complaint comments 

Comments

I am also a member of the same credit cards since 2000. it will be better if you contact customer care of Standard Charted Bank at[protected]. and communiacte your problem in details.

Dr. Ved Prakash
[protected]

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Standard Chartered Bank
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    47%
    Complaints
    1721
    Pending
    0
    Resolved
    775
    Standard Chartered Bank Phone
    +91 11 3940 4444
    +91 11 6601 4444
    Standard Chartered Bank Address
    19, Rajaji Salai, Chennai, Tamil Nadu, India - 600001
    View all Standard Chartered Bank contact information