Priya Krishnaprakash
Head – Customer Care
Standard Chartered Bank,
Customer Care Unit,
19, Rajaji Salai,
Chennai 600 001.
Sub:- CARD COMPLAINT:- [protected]
Dear Sir,
Kindly note that Ms.Atreyi Dutta from your Kolkata collection office, 19 N S Road, phone number:[protected], called my residence number (which is not valid now, as I am not staying there, ) to my 65 years mother with very very filthy and abusive languages(I have full recording of that) regarding my payments.
Please note that if I am a defaulters on your payment system then you may take legal action regarding it, but calling intentionally to the residence number and threatening to the other members of family does reflect your Customer service status.
Also when I have called Ms.Dutta she has threatned me that she will do it again and again in future and I could not do anything on it. This is for your kind information I have lodged a FIR at Local Police Station, so please inform your Ms Dutta about it.
And please note that my address has been changed with effect from 12th August 2008.So please send all my bills and letters to the following address only and call only on the listed numbers.Any call to the previous number may result legal action.
Kindly treat this letter as official, and take action accordingly.
Hope for a reply from your end(if you have guts at all !!! )
Regards:-
AMITABHA CHATTERJEE Cc. HUMAN RIGHTS
SBI LIFE INSURANCE CNGR POLICE STATION
NEAR NEW BUS STAND CROSSING BOI/ RBI/KOL
SONATOREPARA
SURI:- 731101
TEL:[protected] & [protected].
NB:- FROM NOW DON, T CALL ANY OTHER NUMBERS BARRING THIS.
Was this information helpful?
lacs of transaction. I had dues of a few thousand which i paid well in time. The last payment due
was Rs. 215/- only, the minimum payment of which comes Rs. 12/- only. The same was paid in due time but for some unfortunate reason (may be due to small amount or delay in cash oc the same from your end) the cheque got bounced. I paid another cheque of Rs. 230/- which is realised.
Now i have a bill amounting due 755.97/- for no reason.
I have tried to contact customer care, the number provided on the back of the card 2210 7777 is an invalid no as it does not respond.
I am having long tenure with yours having substantial transtions.
Unless this charge is made void I am discontinuing all services with immidiate effect. I am also not going to pay this amount & drpo your card cutting across diagonally with nearest Stanchat.
Thanks & Regards
Avijit
[protected].