Standard Chartered Credit Card — Interest & Late fee of 5k charged
i am a new customer of standard charted credit card, having MANHATTAN platinum card(Card No-[protected]).
Bank have charged on me Interest of 4715 and 700 late payment fee, whereas delay was from bank in giving reply on my mails and without given a solution they closed my complaint([protected]).
1. got call from standard Charted bank to take insurance policy of royal sundram, i.e.16k premium, this will be debited from my card on installment basis. so i opted that policy on installment facility basis.
2. But in November month card statement hole amount of 16k was debited instead of installment, i raised my complaint but without given solution i got message that my complaint no [protected] is closed.
3. I wrote mails but instead of given a solution of my problem they charged interest of 4,715.60/- and late payment fee of 700/-.
4. Now i am getting daily calls from bank recovery team for payment. i am a platinum card holder of ICICI, SBI and HDFC. No fraud record.
Now i want to close my card with complete payment but not getting reply from bank. Interest and late fee should not be charged on me. i have written mail to head.service" <head.[protected]@sc.com>, "customer.care" <customer.[protected]@sc.com> and Principal.[protected]@sc.com.
Is there any other contact person who can solve my problem and help me to come out of this kind o[censored]norganized bank.
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