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Standard Chartered Credit Card — Interest & Late fee of 5k charged

Hi,
i am a new customer of standard charted credit card, having MANHATTAN platinum card(Card No-[protected]).
Bank have charged on me Interest of 4715 and 700 late payment fee, whereas delay was from bank in giving reply on my mails and without given a solution they closed my complaint([protected]).

1. got call from standard Charted bank to take insurance policy of royal sundram, i.e.16k premium, this will be debited from my card on installment basis. so i opted that policy on installment facility basis.
2. But in November month card statement hole amount of 16k was debited instead of installment, i raised my complaint but without given solution i got message that my complaint no [protected] is closed.
3. I wrote mails but instead of given a solution of my problem they charged interest of 4,715.60/- and late payment fee of 700/-.
4. Now i am getting daily calls from bank recovery team for payment. i am a platinum card holder of ICICI, SBI and HDFC. No fraud record.

Now i want to close my card with complete payment but not getting reply from bank. Interest and late fee should not be charged on me. i have written mail to head.service" <head.[protected]@sc.com>, "customer.care" <customer.[protected]@sc.com> and Principal.[protected]@sc.com.

Is there any other contact person who can solve my problem and help me to come out of this kind o[censored]norganized bank.
Thanks,
Atish Bhargava.
Mobile No-[protected].
Mail [protected]@gmail.com
Card No-[protected].
Complaint comments  6 Comments     Updated: Share0Tweet0

Comments

Standard Chartered/ Classic Credit card — Late Fee Charges

Dear,

This mail is in regards to the Late Fee charges ,as i am your Credit Card Customer of (Classic Holder)Containing Card No:: [protected]
I had used(Swiped) the card in the month of Oct End for amounting of 568/-(Indian Currency). werein my biling date as per you is 22nd of every month , But by fourtnate i had not received any Credit Card Bill Statement for Particular month and i am waiting since two month for same at last I called your customer care department and paid the bill on 21st Dec -07
Still i had been charged for late fee , which according to me is not good service to provide with Reputed Bank inspite when its no fault of mine

Please take action against the same and kindly withdraw the late fee .

Please revert me for any further clarifications ([protected])

Regards
Deepali Mestry
[protected]
i want view my credit card bill statement of the december 2007.

Credit Card — late fee & intrest charged

Dear Sir,

I wanted to lodge complaint against ICICI Credit Card department .I already written letter to them simultaneously I would like to keep you on loop. Incidence I written, this for your kind attention. Kindly do the needful help.

Thanks & Regards
Sohan Tahalramani
F-8, Devilink Society, Pimpri-Chinchwad Link Road, Pune-411003
Mobile: [protected]


Written letter to ICICI bank:
This reference to my credit card no.[protected], which has due date is 21-Oct-2009, due amount is Rs. 2521/-.As I have deposited cheque (cheque No. 676153, Bank of Baroda, Branch Jacob circle, Mumbai of an amount Rs.3000/-) on dated 12-Oct -2009 against you due.Whch I deposited or handed over directly to your cheque collection office which is located at ICICI Bhandarkar Road, Pune-411004.and also I confirmed they (cheque collection dept) have entry on dated 12-Oct-2009.But still after,23 (i.e. till today) I am getting SMS that my cheque has not been cleared.
As, when I got your first SMS which is on dated 23-Oct-2009.I talk to your call center guys two times, they said we got the cheque, but cheque outstation.
While I directly deposited to your ICICI Bank collection department on 12-Oct-2009(i.e. 9 days before my due date).
After explaining this they (call center guys) said that this my first time, so we will waived off your late payment fees & Interest.
After all these talk, your bank charged me same Late fee (which is 400+St 41) Inertest Fee (290+29.92) .This wrong statement. Kindly waive off my late fee & interest and give me confirmation for the same. Before getting confirmation I will not going to pay your due amount for this month and I will cancel my card. It is deficiency in your services, because of your negligence, I going to bare this charges, which very wrong.
Kindly confirm, at earliest. Otherwise I am going to take legal action through consumer forum.


Thanks & Regards
SOHAN TAHALRAMANI
Mob: [protected]

Credit Card — late fee interest charged

I, Kamlesh Bellani, holder of ICICI Credit card No. [protected], wants to complain regarding late payments fee charged for the bill of month Feb, 2011. As I received the same late i.e. on 14th Feb whose due date was 7th Feb. 2011. the same charges are charged on bill of March. As it is not our mistake that we received it late, so please revert back the same charges (Amt. Rs. 400/-) in to my account.Hope to receive favourable reply from your side as I am regular customer of ICICI.
Hi,

We are sorry to hear about your experience.We have made a note of your credit card number.We'll contact you and work to address your issue at the earliest.

Regards,
ICICI Bank Customer Service Team. [

reagrds credit card

i have appiled for credit card but still i have not reviced deatils so pls look for is my name is MAHINDER SINGH BHAMBRA mail id is [protected]@ymail.com

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