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[Resolved]  Star Bazaar — Insane

The food at Star Bazaar at Koramangla sucks big time...i was a regular customer at Star Bazaar....i have stopped eating food at Star Bazaar as they serve stale food...i was hospitalized twice due to the same....and had to stop eating from such a lousy place....

i have complained that the food is spoiled and have seen them serving the same food to other even when notified.....its insane.....
******The customer service is worst*****

at the food counter no one would be available to take the payment for two coupons or payment stickers they provide....the next counter that's for bakery doesn't accept the payment saying that he does not take payments for the food counter.....when the manager is informed he takes no action....which is a general practice there....i at last had to throw the sticker and leave the place as i couldn't stand in a queue of 20 people for two 100 Rs/- sticker payments as i work and was running short of time as i was on a scheduled break at work...

moreover....it has been observed that the goods with the sticker after during discounts are calculated incorrectly...their systems doesn't detect the new price but the old one....too many discrepancies....

if i have something good to say..then its for the little boy at the food/bakers counter...a kid aged somewhere around 15 years i suppose who never supplies stale food if he is at the counter and if the food is stale he would mention it is stale....Hats off to u kid! Wish u all the very best in life i[censored] still are there...i wished all the other need to learn from him to provide a better service!!! God bless!
Gwen!
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Complaint marked as Resolved Aug 13, 2020
Complaint comments  1 CommentShareTweet

Comments

Hello,

Thank you for sharing your feedback with us. We are sorry that you had a bad experience at our store. Our operations team and senior management has been alerted of the issue and they will be looking into the same immediately.

We take utmost care in ensuring that we deliver great quality to our customers. Please be assured that we have taken the necessary right steps.

We sincerely look forward to having you back at our store.

Thank you

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    Star Bazaar
    Customer Care Service
    Customer satisfaction rating
    34%
    Complaints
    90
    Pending
    0
    Resolved
    31
    Star Bazaar Phone
    + 91 90 2900 2233
    Star Bazaar Address
    Commercial Tower - 2, Kohinoor City Mall, Kirol Road, Kurla (West), Mumbai, Maharashtra, India - 400070
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