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[Resolved]  Star Cj Alive — Free gift Item Not Delivered after lots of Calls & Follow up

Dear Sir / Madam,

As I Placed the Order with Star CJ of Oleev Pomace Olive Oil new(1ltr*4 Bottles) and the Order Number was [protected] in the month of Jan 2013 through online shopping on the internet.

I received the order within 3 days, but I didn't receive except one Item "Free 2 pcs Nonstick (kadai+tawa) worth Rs.1100/". Then I called to Customer care and told them that I didn't receive the above mentioned item,then they gave me assurance that your item will reach you within 7 to 10 working days,we are processing your request to our complaint department , So I had waited for 10 days, but when the item reached at my home, that was not the proper item for which I had made a complaint, so again I called to customer care as well as drop an email to them, and told them all the story, after that I followed up with them lots of time and sent 5-6 times emails , but till today I didn't get any response or any call from them,

Lastly I fed up & frustrated and want to complain against them.

So I request you to please look on to this issue, Help me.......

I am not able to attach the mail which is saved in doc file, as doc file is not recognized in attachment tab, hence i have attached the screenshot the order details,

I can forward these mail trails to you, so please provide me your email Id.

Free gift Item Not Delivered after lots of Calls
Free gift Item Not Delivered after lots of Calls
Free gift Item Not Delivered after lots of Calls
Complaint marked as Resolved 2020-08-13 22:56:34
Complaint comments  3 CommentsShare0Tweet0

Comments

StarCJ — delivery not done

We bought a Sansui TV from www.STARCJ.com via order number [protected] on 30th October, 2011. Although it was clearly mentioned that the delivery would be made in 5 working days, the TV has not been delivered yet. We have made several complaints via customer care and writing mails, but neither any action has been taken nor have we received a satisfactory reply explaining the reason for the delay.
i have bought a whirlpool 25Ltr microwave on www.STARCJ.com via 25th October, 2011. Although it was clearly mentioned that the delivery would be made in 5 working days, the TV has not been delivered yet. We have made several complaints via customer care and writing mails, but neither any action has been taken nor have we received a satisfactory reply explaining the reason for the delay

Parminder Pandori
[protected].
Hi Shirin,

We hope we have resolved your issue, thanks for connecting with us, hope we get to serve you soon.

Thanks!

Regards,
Shop CJ India

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