[Resolved]  Star Cj Alive — Free gift Item Not Delivered after lots of Calls & Follow up

Address:

North West Delhi, Delhi

Dear Sir / Madam,

As I Placed the Order with Star CJ of Oleev Pomace Olive Oil new(1ltr*4 Bottles) and the Order Number was [protected] in the month of Jan 2013 through online shopping on the internet.

I received the order within 3 days, but I didn't receive except one Item "Free 2 pcs Nonstick (kadai+tawa) worth Rs.1100/". Then I called to Customer care and told them that I didn't receive the above mentioned item,then they gave me assurance that your item will reach you within 7 to 10 working days,we are processing your request to our complaint department , So I had waited for 10 days, but when the item reached at my home, that was not the proper item for which I had made a complaint, so again I called to customer care as well as drop an email to them, and told them all the story, after that I followed up with them lots of time and sent 5-6 times emails , but till today I didn't get any response or any call from them,

Lastly I fed up & frustrated and want to complain against them.

So I request you to please look on to this issue, Help me.......

I am not able to attach the mail which is saved in doc file, as doc file is not recognized in attachment tab, hence i have attached the screenshot the order details,

I can forward these mail trails to you, so please provide me your email Id.