State Bank of India — Wrong deduction of service bills

 
3 Reviews
India
 shirshendu chakraborti
SIR/MADAM,

WITH DUE RESPECT , I BEG TO STATE THAT I HAVE ALREADY SENT LETTERS 3 TIMES REGARDING DETAILS CALCULATIONS OF THE OUTSTANDING WHICH IS NOT SHOWING AT RIGHT IN PROPER MANNER ON HARD COPY OF THE STATEMENT WITHOUT ANY TELEPHONIC OR PHYSICAL DISTURBANCE. BUT RIGHT NOW I HAVE NOT YET RECEIVED IT AND SIDE BY SIDE I AM FACING VERY MUCH DISTURBED FROM YOUR
COLLECTION DEPARTMENT.MOREOVER , I AM FACING LOTS OF FINANCIAL PROBLEM
RIGHT NOW.THAT'S WHY I AM TELLING YOU PLEASE GIVE ME AN INSTALMENT FACILITY AMOUNTING TO RS-1000 PER MONTH TO CLEAR THE OUTSTANDING SMOOTHLY AND CLOSED BLOCK MY CREDIT CARD.I ALWAYS CLEAR THE MINIMUM AMOUNT ACCORDING TO YOUR STATEMENT IN MONTHLY BASIS.BUT RIGHT NOW ,I UNABLE TO DO THAT.
SO ,PLEASE TAKE NECESSARY EFFICIENT CO-OPERATION AS SOON AS POSSIBLE.
THANKING YOU.
CARD NO-[protected]
YOURS TRULY
(S.CHAKRABORTI)
Complaint comments  2 Comments     Updated: Share0Tweet0

Comments

dear sir,
I have utilised the visa credit card for purchasing railway ticket but instead of once debit it has been debited twice same amount .I have lodged the complaint before 2 months but till now the case is pending from your side. If you can not resolve the case why not you are closing your department.Or else intimate us we will go for alternatives.
Dt.23.11.07

Dear Sir,

Re : CARD NO.[protected]

Today, just I have received a bill from your side and I am really surprised that you have charged Rs.563.72 as fine.

I have deposited a Cheque No.109238 dt.4.11.07 of Rs.1672.56 in your drop box at Esplanade Area "Chario". But after one week SBI people called me over my mobile that they have not recd. the payment. After that I enquired in your drop box centre and they confirmed that the cheque has already cleared from the drop box at the same day and again customer service called me over phone to deposit the minimum amount in cash or cheque and I have given cash amount of Rs.1672/- to your representative who had collected from me on 17.11.07. But till now, I have not received the cheque returned. I don't understand what is the reason behind this bill payment.

Due to your negligency in sending statement of account, why I will pay the extra charge of Rs.563.72 ? Is it possible ? As a customer, if you got this type of statement what is the reaction on you, you will realize better. Tell me. It is very ridiculous,. where I was too much not aware about the billing date.

You are requested to please reverse the amount of Rs.563.72, if not then I will compel to stop the use of Credit Card and will return the card.

I am waiting your prompt reply on top priority basis. It is very urgent.


Thanks and regards
Chaitali Majumder

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    No.65, St Marks Road, Bangalore, Karnataka, India - 560001
    State Bank of India - Wrong deduction of service bills