[Resolved] State Bank of India — SBI Card Privilege Circle
SBI Card over telephonic conversation had offered 3 days and 2 nights of holiday with 1 way free domestic flight travel by convincing me to accept the offer. I was told that i can cancel the program at any time before the vouchers reaches Heritage Holidays Pvt Ltd - C/o Plat5 Consultancy Pvt Ltd. I have recieved the vouchers in this regard. I have also accepted for the offer and they have debited an amount Rs.6067/- from my SBI card. In voucher provided to me the last date for submission of form for accomodation & travel is 26/01/2010.
Now due to unavoidable circumstances i would not be able to take the offer and requested the SBI cards to cancel the offer provided to me. I was shocked by their reply that cancellation can not be done and i can only transfer my offer to any of my blood relatives.
SBI Card has offered an unfair deal with their customer. Please guide me to proceed further....
Complaint marked as Resolved Aug 14, 2020