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[Resolved]  State Bank of India — Surrendered card with full payment over three years back, received a sms for despatch of charges due

To,
The concerned,
This is to bring into your notice that I have surrendered my SBI credit Card at least Three years back, with full and final payment submitted via cheque in the authorised collection centre and destroyed the card in front of the Collection agent. Few days back I received a call from the SBI recovery department stating that there are dues pending against my card and that it is still in force and have been blocked instead of surrender. Post that I received an sms that the credit card statement has been despatched.( So far I have not received the same.)
I need guidance on this issue.

Thanking you,
Nisha Madan Dhanda
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Aug 14, 2020
Complaint marked as Resolved 
Complaint comments  1 CommentShareTweet

Comments

dear sir/madam,
i m holder of max number of credit cards and now im not in status to pay the bills as the then when cards issued to me iwas financialy good as iwas getting a good pay.now i lost the job and unable to match the needs & bills can any one help me out this situation.
thank you.

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    State Bank of India [SBI]
    Customer Care Service
    Customer satisfaction rating
    28%
    Complaints
    24918
    Pending
    0
    Resolved
    6899
    State Bank of India [SBI] Phone
    +91 80 2659 9990
    State Bank of India [SBI] Address
    No.65, St Marks Road, Bangalore, Karnataka, India - 560001
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