[Resolved]  State Bank of India Complaints - Account Hacked — Account hacked

State Bank of India — Online account hacked

Sir, I am working in NHPC LTD and presently posted in kargil J&K.I have my salary account in your bank at Kargil Branch. The account nos is[protected]. On 9th Nov 2010 some one has hacked my online account and made a payment of Rs 17440 in total through online Bill desk, IRCTC, AND AVENUE INDIA GATE WAY. kindly help me to recover this amount and oblige please. I am in gr8 distress. Regards
Himanshu
[protected]

My friend have also experienced the same.This happened in Mangalore. On 28th of Jan 2010 he got a call from a lady saying that she is from SBI customer care and she is calling with regard to their security enhancement.She said him that he will soon recieve a code from the SBI to his cell phone and she said she will call him back to take that code. He recieved a message in which it says "You have added SBI SECURITY as the Third party for the fund transfer. Security Code is XXXXXXX". Then the lady called and asked for the code. He disclosed the code with the lady. The lady said you will recieve another code in a message to your cell phone once the security feature is activated. Soon he recieved another message said something like this "Security code for third party money transfer for SBI SECURITY is XXXXXXX". The lady calls again and asks for the second code. He gave the code to the lady. The next message he recieved on his cell phone was something like this " An amount of Rs. 40, 000 is debited from your account". When he called that number back it was switched off. He contacted the bank immediately to stop the transfer. But the bank officials said it was credited to an account in Kolkata. That account(Kolkata account) was opened just on 24th of Jan and they have also withdrawn the cash(40k) 20K in each transaction in an ATM. Also the bank officials said there is no photo associated with the Account. It is under the investigation now.
QUESTION IS:
1. WITHOUT GIVING HIS USERNAME AND PASSWORD HOW COULD THEY ACCESS HIS ACCOUNT ONLINE?
2.IS IT POSSIBLE TO OPEN AN ACCOUNT IN SBI WITHOUT PROVIDING PROPER ADDRESS PROOF AND PHOTO?
3.IF IT WAS THE WORK DONE BY HACKERS WHY WOULD THEY WANT JUST RS. 40, 000. THEY COULD DO CRORES BY HACKING?
4.IS IT POSSIBLE TO HACK SBI SERVER?
5.IS THIS THE WORK OF ANY SBI OFFICIALS?
Share your thoughts friends...

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