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[Resolved]  State Bank of India — FRAUD MONEY TRANSACTION

TO
VICE PRESIDENT
DIVYA DHODY
SBI CARD


MA'AM, 25TH APRIL I HAVE RECEIVED A CALL INTIMATING THAT CALLING FROM SBI CARD AND STATED THAT YOU ARE A REGULAR AND AN IMPORTANT CUSTOMER FOR US SBI HAS SANCTIONED HOTEL FACILITIES AND GIFT FOR YOU AND YOUR FAMILY, FROM OUR END WE WISH TO CONFIRM THE FOLLOWINGS:
1 YOUR NAME- VISHNU TAMRAKAR
2 CELL NO [protected]
3 SBI CARD NO
4 DOB

I TOOK THE OBJECTION AND ASKED IF YOU ARE CALLING ME FROM SBI CARD YOU MUST BE HAVING ALL THE DETAILS BUT THERE REPLY WAS YES, BUT WE WANT TO CONFIRM FROM OUR END TO PROVIDE GIFT AND 5 STAR HOTEL ACCOMMODATION, BY INTIMATING CARD NO AND DOB AGAIN THEY CALLED ME AND SAID YOU WILL RECIEVE A TRANSACTION PASSWORD FROM SBI AND THAT NO YOU HAVE TO CONFIRM FROM US, PRESUMING AND CONFIDENTLY AND TRUST THAT THIS CALL IS FROM SBI CARD INTIMATING ABOVE DETAIL.

26TH APRIL I RECEIVED A CALL FROM SBI GURGAON BRANCH CELL NO AND NAME OF PERSON +[protected], MR SOMIT MISHRA RESPECTIVELY.
CALL WAS TO CONFIRM THE TRANSACTION I NARRATED THE ENTIRE STORY AND REQUESTED FOR KIND HELP HE REPLIED WE ARE BLOCKING YOUR CARD AND A NEW CARD WILL BE ISSUED TO YOU AND YOUR COMPLAINT WILL ALSO BE TAKEN CARE AND REST ASSURED AFTER CERTAIN FORMALITIES YOUR MONEY WILL BE BACK IN YOUR ACCOUNT.

I REQUEST TO SBI CARD KINDLY HELP ME FROM THIS CHEATER AND CERTAIN PROCEDURE SHOULD BE ADOPTED FOR CUSTOMER OF SBI CARD
TO CONFIRM THE CALL FROM SBI.

VISHNU TAMRAKAR
JABALPUR (MP)
[protected]
Complaint marked as Resolved Aug 13, 2020
Complaint comments  11 CommentsShareTweet

Comments

SBI Card — Fraud by SBI card

I wrote this mail to the Head customer care of SBI card. Afterthat I made 20-25 followups but no action has been taken since last 100 days.

To
The Manager- Customer Services
SBI Cards & Payment Services Pvt.Ltd.,
Gurgaon

Dear Sir,
I am hereby informing you that today while I was checking my Account statement, I found a serious mistake in my Account.
In my Unbilled Transactions I have seen a transaction on 24.12.2007 with PAYPAL *KOLKATAFRIN [protected] SGP of INR 3263.25 (82.95 USD) which I have never availed. I am taking a serious objection on it.
I have made this card because of the SBI brand name and I never expect such unfair play from the reputed finance sector like SBI.
I would like to inform you that, I am already using two others bank credit cards where I have never seen such problems and I am a very cautious while using Credit cards. I never leave my card even to my wife also. Even I never photocopied my card.
I can bet that there was no carelessness from my side.
May be some others transactions could have been included in my Account. In that case you please take back the amount from my account.

I am hereby requesting you to take some immediate Action on the matter
Note: On 24th of Dec I have communicated your representative regarding my statement on [protected] and that day only the transaction has been made

Expecting your immediate actions and reply

Regards


BIKRAMJIT DAS
Mob. No. [protected]


Pl. find the dispute form as an attachment

SBI Card — FRAUD IN THE NAME OF SBI CARD

STATE BANK OF INDIA is a nationalised bank. I donot know how they support GE to collect usurious interest using the Credit card.
Most of the peoples believe that nationalized bank are true to thier customers and they do not charge usurious interest. But Hope Most of the nationalised banks are in tie up with GE Capital services for supply of credit cards. The US Economy itself is suffering from Usurious interest collected by Credit card companies. I donot know how the Government, Reserve Bank of India, Ministers and other finacial organization governing bodies allow such persons to collect Usurious interest using a nationalised banks name. The Usurious interest acts says that a nationalised bank cannot collect interest rate greater than 17% inclusive of all service and other charges, So most of the customers having the reliability in the government sector nationalised bank are carried away by the reliability of SBI. Please also note that Supreme court in one of its judgements has instructed Reserve bank of India to ban the functioning of such finaicial organization involved in collecting usurious interest in India.
But GE capital is smart enough and has used SBI brand name in faking thier mask and projected as nationalised banks service. I donot know how come SBI has let these people to collect interest more than specific threshold and usurious levels using SBICARD in their venture with GE Capital. SBICARD behaves like private bank rather I could put address its behavior to be purely private financial body in the name of nationalised bank. Misleading brand name.
This can be treated as Misleading or Cheating.

The SBICARD do not send you the e-statement on time. Say your billing date is 29th of the month and last date of pay is 19th of the next month, your bill arrives via to the e-mail box in the mailbox on 10th of proceeding month. say 10 to 11 days to arrive via email. What a orthodox policy. But remember emails are instantaneous and will not take more than a hour time to arrive at mailbox. Regarding email, an email sent from us just takes 3 to 10 seconds to reach another mailbox from ours. But it is unprofessional that it will not include the transactions made on the billing date i.e 29th. So when we ask for the delay in receving the bill in e-mail, they tell it to be technical fault or some other excuses which tells the techical inefficiency. If it is not technical inefficiency then it is cheating. Not sending the bill at the given time.

The collection agents who call for SBICARD do not authrize themselves and they call from reliance or airtel landline number which indeed couldnot be verified. Sometimes they call from BSNL number. When I contacted the customer care number for authentication/verification of the collection agents number they said that they don't have records to verify the collection agent number but they will call and collect.

They have also not published the collection agents identity, numbers of contact to be verified online. This is not fair practise and may lead to cheating of customers. They agents might produce a fake bill and the collect your cash and there is every possibility of the SBICARD telling you that they have not collected and the agent to whom we handed the cash is not
thier agent and they might refuse the bill as fake.

SBI and its share holders need to know that SBI will suffer a deep loss for its board committing mistake by letting GE capital using its bran name. Just like privatising a nationalised bank.

This can also be categorised as SCAM.
I have been a victim of SBI cards pathetic service.

I got my SBI e-statement email adress changed in 2006, when i changed my job. I even started gettting e-statement to my new e-mail address for couple of months.
However there was something wrong in SBI system it updates back to your old e-mail address after some time and i stop getting e-statement. I had to call them again to get the e-mail address updated. However the address gets updated again to the old one and its repeats...it was so frustrating...

As i travel abroad for a long period, i always ensure to check my e-mail for e-statement to pay any outstanding credit card bills for my family in India.
Unfortunately due to the e-statement not available to me, i missed 2 month payment for the SBI. Neither there was any physical statement sent to my residence by SBI for last few years.

SBI collection agents started making calls to my residence in India and verbally abusing my family.
The shameless and abusive language used by SBI was hard to beleive. I feel so embarrassed to even mention them. Have never experienced such a bad treatment in our whole life. The agents were uneducated and the abusive language used by them made my family members suffer and cry.

I had to immediately return to India to take care of my family.

On return I cancelled the SBI card and paid off whatever balance mentioned by SBI call center delhi.
I didnot bother to receive a statement as i wanted peace of mind. Iam yet to receive a final statement for the same from SBI.
Inspite of paying SBI and cancelling the card, my family continued to get abusive calls from the SBI agents. I had to threaten them with an FIR to get it stopped.

Friends having gone thro all this, I would like you to be aware of this in your dealings with SBI .
I have fully lost my faith in nationalised Bank like SBI and would not recommend anyone to Bank with SBI unless you want to screw your happiness and peace of mind
SBI Card is itself a frauding organisation.
-- Actually they are GE capitals o[censored]SA and made a fraud with SBI, they spoiled the name and fame of SBI, Ministry of Finance and Govt.of India, their ambition to loot innocent indian peoples.

-- They appoint no permanent imployees, only temporary employees who being terminated after a month or two.

-- First they trap peoples, giving attracting false offers and then get signed a long T & C documents favouring and saving the interests of SBI CARDs but harmful to the users. Whereas ICICI Bank does not take any signature on any form while issueing a Credit CARD. Does delivers free Credit CARDS.

-- SBI Cards not giving any physical address on any papers or Bills send by them. Just give a post box address. No customer complains given any acknowledgement receipt. Only checks/payments get received. Users cant' send any registered post or Court/advocate notice to SBI Cards.

-- Their entire work is hidden under Call Centres and some sub-contracts given to Blue DART or some other agents. Who work in underground type.

-- They charge unwanted fines/fees/interests to the users, and does settle the dues early, willingly get the dues pending for years to years so that heavy ammount can be extracted from the innocent Indian Public.

-- First they say that SBI card is life long free, no annual fees will be charged, but in first year they give a tricky offer to make a purchase and pay, to waive off they annual charges. This is how they cheating the peoples.

-- While users go to purchase some item on SBI Card, the venders demand 2.5% extra price, because they say that they had to pay the commission to SBI Cards. Why people will pay 2.5% extra, why not use other Banks card.

-- Most of the other Banks are dealing directly their card services, why the SBI gave it's brand name using permission to GE Capitals? Is their any pressure????

-- Why GOI, SBI not taking total management of SBI Cards in their hand, Why SBI allowing spoiling his name & fame?

-- All the SBI Card holders should immediately close their membeship, should unite and stop payments to SBI cards, should stop such cheating to Indian public.

--

SBI Card — SBI Card fraud

Hi All,

More How many days SBI Card Cheaters will cheat people. Let me know where i can complain SBI Card. Is their any solution.

mail to : [protected]@gmail.com

thanks
kamal
i too had experince similar like this

http://www.ceveni.com/2008/08/sbi-credit-card-fraud-and-hidden-costs.html

Sbicard — important

Sir,
I have withdraw a cash of Rs. 37000/- from my card and pay 1100/- monthly installment as per the intimation giving by them. Now I want to clear all my cash amount so I call them and ask to customer care that how may amount will be paid by me as clear my loan. they told m of Rs. 27384/- . and I also submit that Rs. on my credit card as by cheque. thay aslo sent me the message of that receiving amount of Rs. 27384/-. But now they say that that amount will not reached them and thy also add this amount as the interest. and now they message me that credit the amount of Rs.27000/- more.So please pay the attention to my request and say me that how and what can I do?
I have a SBI card holder (SBI Card No [protected] : R Siva Kumar)since last six months. I give a request to your office for the card's cancellation due to my posting issued to Eastern sector and accepted the same your office. But till date the cancellation letter has not been received. please expedite the same. My move has been delayed due to non receipt of the cancellation letter ...please help me...
Please sent my SBI Card No [protected] cancellation letter. my posting move is delay in view of the same please ...help...me.
Dear Mr Tamrakar

We regret the inconvenience caused.We have noted your concern and will get back to you soon with an update.

Thanks and Regards,
SBI Card
On 30-May-2016, I got fraud call from and he told me that your card is now up gradable and you will get the extra benefits they told me that you will also get the increased credit limit up to 50% and the credit card number.He asked about my name, CVV number, expiry date etc. i shared the information.i suffered o loss of Rupees 2000/- transaction received by the Reliance.

i request you to all guys that please don't share any information regarding the same.

I request the SBI Card department to help me and reverse my 2000/- rupees on my credit card.


Thanks and regards,
Rajkamal
[protected]

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    State Bank of India [SBI] Phone
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    State Bank of India [SBI] Address
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