[Resolved]  State Bank of India Jashpur — Collection of Cheque

Address:

Jashpur, Chhattisgarh

I would like to inform that a Cheque no 484981 of Chhattisgarh Gramin Bank Jashpur drawn in Favour of Gram Vigyan Pariyavaran Sansthan was deposited locally at State Bank of India Main Branch Jashpur on December 08, 2011.
Further we had been checking the account regularily hoping the amount to be credited in our account. But till date (Dec 23, 2011) the balance shows that the cheque is not credited.
When we inquired about the Cheque from SBI Jashpur, we were informed by the Bank official that this cheque can't be deposited here and would only be deposited in SBI Sagar mentioning RBI Rules. But as per the rules using the Core Banking facility the cheque can be deposited anywhere.
Please take the needed initiative and solve the problem at the earliest. Moreover, it should be marked here that Core Banking facility means that Cheque can be deposited anywhere and there is provision of some charges.
We have also gathered information from Chhattisgarh Gramin Bank, where it was informed that the Cheque is still to be produced for clearance there.
As per the services guidelines, the remittance/collection of cheque (locally) is cleared within 3 days, and it is already 15 days