State Bank of India — statement generating & demanding payment for the card which was never accepted
Pls.note that the SBI card was issued to the managing director of Haware Group for which the application was never made.The card was issued since the other two directors of the group (in relation the brothers of MD) are using the SBI card.The card was never accepted at the time of delivery and sent back. After a year a statement was received askinf for the annual fees.We tried contacting SBI card thru their call centre and had a written communication with [protected]@ sbicards.com. We never got any satisfactory answer and the we kept on receiving the statements every mth which also do not reflect the complete card no. Since we never accepted the card we do not know the card no. We have tried to solve this problem thru the cerdit card agent who is associated with the state bank of india,sector 17 branch,vashi,but he also couldn't help us.We had sent a letter to Mr.Kartik Grover,VP SBI credit cards & Mr.Amit Karla,Asst.VP SBI credit cards (Gurgaon), on 29th july 13 but from there also we have not received any reply so far. We are unable to understand why the statement is generated for the card which is never delivered and after continuous follow-up of 4 to 5 months we are not been able to get the solution.
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