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[Resolved]  Stayfit Proform 3.6 Motorised Treadmill — unsatisfied product

sir,
I Anil kumar bought from in your stayfit outlet in mysore which is not working properly even with two repeated service,by which we are not satisfied with product.
we had a talk with your company executive with which we are unhappy.
so i am filling a complaint in consumer court regarding product which is in warrenty period.


Thanking You,

anil kumar, [protected]
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Complaint marked as Resolved Aug 14, 2020
Complaint comments  9 CommentsShareTweet

Comments

Motorised Tread Mil — Cheating to Customer

Dear Sir,
I bought a Motorised T/ Mil from Body Line Sports, 14D, Ballygunge Circular Road, Kolkata, Pin-700 019 (Phone No[protected]/97) on 22.08.09 (Bill N0.1331). I fully paid the amount Rs.26900/- on 04.09.2009. At the time of purchasing the item i cleared that i am staying in Jamshepur and i was been told that this amount includes one year warranty, installation chagres and service charges.
But unfortunately when i asked them to visit to my place at Jamshedpur for the installation and Demonstration, they now asking me to pay Rs.1300 in advance for Instalation and service which is against the conversation of before buying.
My humble prayer and as honest customer please take care of this matter and help me in solving the problem at the earliest.
Thanking you in anticipation.
yours truely
Subhabrata Bose

STAYFIT Health & Fitness World Pvt. Ltd — unsatisfied product

sir,
I Anil kumar bought from in your stayfit outlet in mysore which is not working properly even with two repeated service,by which we are not satisfied with product.
we had a talk with your company executive with which we are unhappy.
so i am filling a complaint in consumer court regarding product which is in warrenty period.


Thanking You,

anil kumar, [protected]

stayfit india ltd — unsatisfied product

sir,
I Anil kumar bought from in your stayfit outlet in mysore which is not working properly even with two repeated service,by which we are not satisfied with product.
we had a talk with your company executive with which we are unhappy.
so i am filling a complaint in consumer court regarding product which is in warrenty period.


Thanking You,

anil kumar, [protected]
I have bought a tread mill from STAY FIT model SF199 from Double Road, Indiranagar, Bangalore, Bill No 159. I have lodged a complaint as the tread mill motor winding has wornout with in six months (complaint is No 4126).
Each and every time i called they told they will send a replacement motor and NO BODY HAS TURNED UP. They delayed deliberately so that the warrenty expired. I went had a fight with sales manager, and the response was pathetic. My sinciere suggestion is DO NOT BUY PRODUCTS FROM STAY FIT, else you will loose your mental fitness...
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I truely agree with above comments. Which government body we can approch against Stayfit? Is it court or some consumer forum? I would appreciate your prompt response.
Dear Sir/Madam

I Prahallad has bought S I6 Motorised thread mill from Secunderabad on 1-Oct-2009.

Bill Number is 766 taken in the name of Mr.Ram

Immediatley after 5 months the motor has stopped working.

Inspite of repeated services of 8 times from July 2010 onwards there is no replacement of the motor.

On 17-Sep-2010 we received a call from service center and they said that the motor was never replaced and it was only repaired to fix the problem. This was contrary to what they had promised for in the warranty period.

Till date they told us that this is a new motor which they have replaced with the old one, but on 17-Sep-2010 they mentioned that it is the same motor which is repaired.

We had a talk with company executive at secunderabd with which we are unhappy. He has gone to the extent of saying that we are not giving them proper time to repair whereas they are servicing this from July 2010 onwards for 8 consequetive times causing a loss to our precious time, mental presuure, tensions.

I have written proofs of the mail communications to staty fit customer care to which they had replied only once initially and hence after there was no replies from there end.

so I am filling a complaint in consumer court regarding product which is in warrenty period.

Thanks
Prahallad
Hi all,

I have purchased SF MTM 300 in 2008, While I was tranfering form Bangalore to pune, Console got damaged, I Requsted to arrange new console and I am ready to pay the amount, but cexucutive is not willing to provide spare part, by which we are not satisfied with product.
we had a talk with your company executive with which we are unhappy.
so i am filling a complaint in consumer court regarding product.

Thank you
Murali Mareedu
[protected]
[protected]
Stayfit cheats customers, be very careful and never buy anything from this company. I bought a bike, a new one, which never worked, they have now taken it back and neither the equipment nor the money has come back!

Please try and make people aware of this cheating company or else more people will lose their money.
I am now filing a cheating case.
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PLS DONT BUY ANY PRODUCT FROM STAYFIT- I am a victim customer.
I have the same kind of experience regarding service & commitments from stayfit. I purchased elliptical bike on 8 dec 2011. Since then it went out of order four times. Initially, I thought it will be rectified but after second failure I asked replacement of the model. After third failure I had asked to refund of the amount as the equipment used to be under breakdown for more time rather than available for exercise. Now after fourth failure I am requesting either refund or to provide replacement by other equipment & I had agreed to pay the price difference too. The company (stayfit) does not have any firm stand on this issue. Sometime I have been asked to choose another equipment as replacement and when selected, they says that the selected model is out of stock. Surprisingly now they says that equipment can not be replaced. I am planning to seek help from consumer court.
Ravindra D
mob:[protected]

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    Customer satisfaction rating
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    Stayfit Phone
    +91 80 4121 3333
    Stayfit Address
    #580, 11th Main, 36th Cross, 5th Block, Jayanagar, Bangalore, Karnataka, India - 560041
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