[Resolved]  Sterling Holidays — Free holiday voucher-Beware

Address:Bangalore, Karnataka

I was promised a fee voucher for attending a presentation from the company on its holiday product. This was given to me after inordinate delay and that too with significant follow-up. When I tried booking a holiday the dates which were alloted to me were different from what I was requesting. The reservation officer was supposed to call me to confirm the details but went ahead with the booking. After repeated follow-ups this issues has not been resolved and the company has been sending a standard response. Would request everyone to be careful when dealing the company.
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Complaint marked as Resolved 
Verified Support
Oct 24, 2013
Sterling Holidays Resorts Customer Care's response
Dear Pankaj,

We have duly noted your concern. We request you to mail us your contact details at online.[protected]@sterlingholidays.com for our Executive to get in touch with you.

Sincerely,
Member Relations - Sterling Holidays
Verified Support
Nov 12, 2013
Sterling Holidays Resorts Customer Care's response
Dear Pankaj,

Our executive has been in touch with you and booking has been confirmed. Please feel free to contact us for any assistance in future.

Regards,
Member Relations – Sterling Holidays
Complaint comments 

Comments

Hello-as desired by you I did send out the email yesterday and there has been no response.

rgs

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