[Resolved]  Su-kam Inverter — not working properly

Address:Puri, Odisha

i have buy a inveter few days ago.but it is not working properly so please send your service man for repair
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Aug 13, 2020
Complaint marked as Resolved 
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Su-Kam inverter — Complain Not Handled

To whom it may concern

This is to inform you that I have repeatedly made complains about my su-kam inverter which is in warranty period, My complain number is [protected]. When I called this number for the 4th time they provided us with a mobile number - [protected] (Pankaj) so called the in charge o the area. When I called up this number this guy told me that "aab aaj nahi hoga", Its not possible for us to rectify it today since no engineer is available.

It is ridiculous, disgusting and very cheap behavior from a vendor like su-kum.
Actually they have limited no of Engineer and have no experience. I also have the same problem. Its UPS function not working properly and my Computer rebooted in power cut. I called customer care and they send a service personal and change my PCB. but problem still arise. service man says in this model (Falcon) it will be happen. But My friend also purchase the same model and it running satisfactory. My inverter is in warranty period.
I am Kriti from Su-Kam. We are shocked to know that you have been facing problems with the servicing of our product. We can totally understand how frustrating it must have been for you. We try our best to always be there for our customers and keep them happy but like any other company we might not succeed every time. Please accept our apologies.
Can we have your complaint number and contact details, please? Please email them on [protected]@su-kam.com. We will get back to you ASAP.
Thank you,

Su-Kam inverter — Product in Warranty Period but not attending

Su-kam Corporate Office Phone Number DOES NOT Exist. Customer Care Executive attending the call but not responding well.

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    +91 12 4417 0500
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    Plot No. 54, Udyog Vihar, Phase VI, Sector-37,, Gurgaon, Haryana, India - 122001
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