Comments
Actually they have limited no of Engineer and have no experience. I also have the same problem. Its UPS function not working properly and my Computer rebooted in power cut. I called customer care and they send a service personal and change my PCB. but problem still arise. service man says in this model (Falcon) it will be happen. But My friend also purchase the same model and it running satisfactory. My inverter is in warranty period.
Hi!
I am Kriti from Su-Kam. We are shocked to know that you have been facing problems with the servicing of our product. We can totally understand how frustrating it must have been for you. We try our best to always be there for our customers and keep them happy but like any other company we might not succeed every time. Please accept our apologies.
Can we have your complaint number and contact details, please? Please email them on [protected]@su-kam.com. We will get back to you ASAP.
Thank you,
Kriti
I am Kriti from Su-Kam. We are shocked to know that you have been facing problems with the servicing of our product. We can totally understand how frustrating it must have been for you. We try our best to always be there for our customers and keep them happy but like any other company we might not succeed every time. Please accept our apologies.
Can we have your complaint number and contact details, please? Please email them on [protected]@su-kam.com. We will get back to you ASAP.
Thank you,
Kriti
Su-Kam inverter — Product in Warranty Period but not attending
Su-kam Corporate Office Phone Number DOES NOT Exist. Customer Care Executive attending the call but not responding well.Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
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21%
Complaints
194
Pending
0
Resolved
41
+91 12 4417 0500
Plot No. 54, Udyog Vihar, Phase VI, Sector-37,, Gurgaon, Haryana, India - 122001
Su-Kam inverter — Complain Not Handled
To whom it may concernThis is to inform you that I have repeatedly made complains about my su-kam inverter which is in warranty period, My complain number is [protected]. When I called this number for the 4th time they provided us with a mobile number - [protected] (Pankaj) so called the in charge o the area. When I called up this number this guy told me that "aab aaj nahi hoga", Its not possible for us to rectify it today since no engineer is available.
It is ridiculous, disgusting and very cheap behavior from a vendor like su-kum.