Su-Kam — Pathetic service form Su-kam


I have very-very pathetic experience form su-kam service, this is my last warring to all concern , resolve my complaint ASAP otherwise I will file case in consumer court , Case history given below. Date of installation---28/3 2011—Instelled by Sukam Engineer. Service complains 1— Engineer visited on dated 27 may 2013 and Call back to SVC for checking. Call no—[protected].( Registered on same day and closed ) Ask for Warranty card purchase, warranty card and distributor bill for replacement, all require documents submitted on dated 13 Jun to Mr. Samresh Sen gupta . After that they call me after on e week your batter is ok after recharge , after that I am collect battery on dated 28 Jun 2013. It will take to complete >1 Month, and my family suffer in peak summer session for the same. 2---Call no---[protected] Four cell water empty less back up Dated[protected] Engineer visited after 5 days and water dripped in empty battery cell---Please note Battery recharge befor a month back. Is it possible --- I have on timer water dripped in first time in 8 months and its need refill in a month. 3----Call no---[protected] again two cell empty and less back up dated –[protected].—Engineer visited after 13 days on dated [protected]—after more than 25 calls on call centre , call centre barred my no and disconnect again and again , also call centre agent laughing on me oh sir yet your complain not resolve I am so sorry , mafi chaunga, sir age se aisa nahi hoga --after that I have inform to regional manager of su-kanm he will also not given any feedback to me and my complaint close on dated[protected]. Without solution .All recordings of call is available with me for further action. 4---Call no—[protected] on dated[protected]Two cell empty ………. If your executive’s are not able to listen customer voice then why you are selling product in market stop the sailing you are not received call from customers. I have very bad experience with Su-kam. Name of Customer---Anil Kumar Jakhar Model No---LA-150 AH Sr No---02301A513824 DOP---23/03/2012 Name Of Dealer—C T Refrigeration Nagaur.
Was this information helpful?
No (0)
Yes (0)
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    By clicking Submit you agree to our Terms of Use
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    Su-Kam Phone
    +91 12 4417 0500
    Su-Kam Address
    Plot No. 54, Udyog Vihar, Phase VI, Sector-37,, Gurgaon, Haryana, India - 122001
    View all Su-Kam contact information