[Resolved] Subhiksha Mobile — Great Cheating is happening in Subhiksha Mobile Stores
I will explain problem, which I faced with Subhiksha.
Actually I planned to buy one latest mobile in Sony Ericsson model. My brother suggested W580i model and also suggested to buy the same in Subhiksha, he said that price will be less in the same compared to other mobile show rooms.
We went to Subhiksha Mobile show room at Valasaravakkam branch in Chennai and purchased W580i model mobile, i.e. using my Credit card on 28/12/2007 for rupees 11,547.
After 1 month, I got the credit card statement from my bank. I was shocked to see the statement, my credit card was swiped twice by the Subhiksha staffs and I am able to see two transactions with the amount 11,547.
I directly went to that store (Valasaravakkam Chennai Branch) and showed the credit card statement. The staffs who was there, when I was purchasing the mobile didn't give me proper response and gave their Managers mobile no. I called the manager (his name is Suraen). I told him the problem, he spoke to me very rudely and said that, "this is not his staffs mistake and you have to check with the bank". I said your staffs have swiped it twice but he said that "Report to whomever you want" and kept the phone down.
What is this, people are going to such shops, to get some discounts but in my case I have paid additionally 11547extra for my amount.
Can anyone suggest me, what steps can be taken against these cheaters............
Complaint marked as Resolved Aug 13, 2020