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+91 12 4417 0500
Plot No. 54, Udyog Vihar, Phase VI, Sector-37,, Gurgaon, Haryana, India - 122001
I bought a 2.5kva fusion product a year back Apr 2009. In less than 12 months I ha d battery problem. Given their pathetic service they took 6 days to replace it.
Then in a month, the inverter started making a huge noise. Service person saw it and said that it was from the board. If the board was not replaced in 10 days the UPS would go. Nevertheless they had no stock. (Ha Ha Ha). They came after 20 days to replace. In between I noticed that it was not giving complete backup. I assumed it could be related to board problem.
Now the board is fixed, the UPS says fully charged. So I told the service guy, please turn on full UPS I want to check if the inverter gives correct back up. He says it will take 5 hours to charge. But your UPS says it is fully charged so who is wrong?
These guys are a pack of liars. NEVER NEVER buy a Sukam inverter.