[Resolved] Sun Direct — Getting Error for several channels | |
Hi I've taken Sun Direct DTH service from VSR Entp, Hyderabad, I am getting error like "Unknown SmartCard ", I called the Customer care & the dealer several times but every time they are logging complaint but not action has been taken till now. Some body told me to remove the Smart card, clean it with a dry cloth & reinsert it . I did as said but no benefit. I feel that there might be some problem with the setup box or Smart card. Can any body please help me. Thanks, Chinmaya Was this information helpful? | |
Aug 14, 2020 Complaint marked as Resolved | |
 1 Comment | |
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you have to try to clean the smart card with a dry cloth and reinsert the smart card
if its not working u have to replace the smart card with ur nearest distributor