Comments
From 21st Sep.2010 onwards, I am not getting any programme in SUN DTH. When I contacted the Local dealer in Trivandrum viz. M/s. Bimas Electronics, they have told me there is a balance of Rs.15 only is available on my account. They directed to get in touch customer care at Kochi. When I telephone to them, they are also repeating the same. But I renewed my connection for one year on 14th Dec.2010 by paying Rs, 1000 towards annual fee. At that time the charges for annual fee was only Rs.990/- where as I paid Rs, 1000 hoping to get programme till Dec.2010 middle. But unfortunately they stopped the relay in Sep.2010 middle itself, saying that the amount I paid is exhausted. I don't know why these kind of problem is happening. When I contacted customer care, they are not able to answer to my queries properly and finally they registered complaint vide no.[protected]. Again I contacted my Trivandrum dealer, they are very arrogant way replying to my queries. I have registered my self with a complaint to Sun DTH. Till date no reply received from them. It is really frustrating to me to get this kind of behaviour from SUN Group. I hope this will come to notice of management and finally they will do some thing to correct the mistake.
N. Chokkalingam,
Trivandrum 695008
Mob.[protected]
N. Chokkalingam,
Trivandrum 695008
Mob.[protected]
sir,
since for the past two three months i am unable to see some of the channels. since i make a call nobody attends or reply comes through phone all lines in this route are busy .
so kindly do the needful as early as possible. since we are loosing many channels.
smart card no: R4 [protected]
dealer name: vasanth and co;
distributor name :krishna [protected]
regards,
MRS. SHANTHISANTHAKUMAR
phone no : [protected]
since for the past two three months i am unable to see some of the channels. since i make a call nobody attends or reply comes through phone all lines in this route are busy .
so kindly do the needful as early as possible. since we are loosing many channels.
smart card no: R4 [protected]
dealer name: vasanth and co;
distributor name :krishna [protected]
regards,
MRS. SHANTHISANTHAKUMAR
phone no : [protected]
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Best regard
mukesh chouhan (baba)