Sun Dth — TOO POOR IN SERVICE

 
1 Review
ENKOOR, Khammam District, Andhra Pradesh, India
 kuchi86
Hi,

I am a SUN DTH consumer. SUN DTH has been moved to some other satellite due to that almost all channels are not available and in the same regards comapany has issued free service for DISK re-alignment. I have logged multiple complaints for the same.I called customer care, nearest dealer and even AP Nodal office, i sent couple of mails also inever get any response from anybody
More than 2 months have been passed but there is no actions from SUN DTH. finally i made it from some private technician he charged Rs200/- me for it and i missed all channels though i paid for them in that period i wanted to get back all these(money + 2 months subscription)

We need your favour to get it resolved.
My Smart Card Number is [protected]


here is the mail list i have sent to

Hareesh KuchipudiHow may times i need to call you ? why you people are dropping the call ? I a...
Nov 30

Reply |Hareesh Kuchipudi to customercare, nodalap
show details Dec 6 (10 days ago)


please take care of this (AP Nodal)

I called to[protected] and booked couple of complaints too.

please reply me. I didn`t get any reply from AP Nodal till now.


Thanks and Regards,
Hareesh.K



[protected] Forwarded message[protected]
From: Hareesh Kuchipudi <[email protected]>

- Hide quoted text -
Date: Tue, Nov 30, 2010 at 12:45 AM
Subject: Did any body monitoring this mai id, or it is a fake one like your promises and service
To: [email protected]




How may times i need to call you ?

why you people are dropping the call ? I am talking to you right ?
I am pying for the phone call, its not you, You are just testing my patience


anyway I will come to your office in couple of days

for your info

I talked to your customer care executive "Sundirect will extend subscription for the period for which i didn`t get any channel"

I have done the receiver re-alignment with help of some private technician (Non Sundirect) he charged me Rs.200/- for that and you have to pay the same amount back to me either in terms of subscription extension or cash

Its of high important



did any body monitoring this mai id, or even it is a fake one like your promises and service


Thanks and Regards,
Hareesh.K


On Thu, Nov 25, 2010 at 7:52 AM, Hareesh Kuchipudi <[email protected]> wrote:


please acknowledge this mail,


Thanks and Regards,
Hareesh.K




[protected] Forwarded message[protected]
From: Hareesh Kuchipudi <[email protected]>
Date: Thu, Nov 25, 2010 at 12:07 AM
Subject: Plz Call me back Urgent --- on [protected]
To: [email protected]




Hi,
I was trying toach you on Phone:[protected]Not working)
Fax:[protected]No body answering)

not able to catch you, please call me back

I am a sundirect subscriber (Smartcard : [protected]), call many time to customer care to send some technician to re align my receiver, I am hearing same reply (We will align your receive in 24 Hours), I am getting same suggestion form Nov 6th , even i booked a couple of complaints tooo
I am not getting even a single channel (except DD)

I called Bhadrachalam Distributors(near by) too, they were also saying same thing (for sure we will aign that today) but the task was not yet finished till now


can you please follow it up as early as possible

Since a month alomost, i am not able to see any of the channels,


Please call me back on : [protected]


Thanks and Regards,
Hareesh.K


Thanks & Regards,
Hareesh K
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    Customer satisfaction rating
    25%
    Complaints
    1353
    Pending
    23
    Resolved
    325
    phone
    +91 76 0101 2345 [Customer care]
    location
    73, MRC Nagar Main Road, Mursali Maran Towers, Chennai, Tamil Nadu, India - 600028
    Sun Dth - TOO POOR IN SERVICE