[Resolved] Sundirect — No transmission

a_p

from Kolkata, West Bengal

Address:

Gurgaon, Haryana

Dear all,

I got this DTH "SUN DIRECT" when I bought samsung LCD. The service for SunDirect has been completely unsatisfactory and the programe channels offered with DTH seems to be centric to the customer located in South India with a large number of channels of regional south indian language just not what a customer located in North india will want.Besides, the softwere of Sun Direct is very very Unfriendly.

Now for some days the sun direct transmision is not online , I am watching the matches on the other DTH I have at home "TATA SKY" which is very userfriendly and with good customer care support system.Some one please tell these guys to improve or they will be history soon.

Well for me I am ordering another tata sky DTH in the next 24 hrs and I will be done with SunDirect if they are not up in the next 24 hrs.

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Aug 13, 2020

Complaint marked as Resolved

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Comments

Bidyadhar Dash

from New Delhi, Delhi

Sundirect — Not Retuning my cheque

Dear Sir,
Myself Bidyadhar Dash, having Phone no [protected],I had paid to your company my charges for sep in cheque having NO 424971 bank HDFC DT 6.10.2009 amount 1250/- to ADITYA ASSOCIATES , BHUDARAJA , SAMBALPUR, orissa. The cheque has not been presented to my account , but ADITYA ASSOCITES claiming that the cheque has been bounced and claiming a monthly due chages of 75 /-RS per month from me. But my bank claiming that the cheque has not been presented in the bank , which ADITYA ASSOCIATES has been claiming. I have gone to ADITYA 6 to 7 times and asked for my cheque neither thay returned the cheque nor given proper status abount the cheque. I have already give complains to your customer care and only got ref number i.e F[protected] dt 3.11 , F[protected] DT 30.10, but has not get any favorable result. I want my cheque back, as I am convienced that the cheque is not presented in my bank, ADITYA has been falsely claiming that it has been bounced and harassing me and charging monthly due fee RS75/-. Your bank has been continues harassing me and ADITYA ASSOCIATED has been not giving proper information about my cheque.

As for as I am concerned I only want my cheque status, I have given a at par cheque of HDFC bank having sufficient balance in my account. Aditya Associated neither give my cheque nor given any reason for cheque bouncing , I have alredy offered cash in place of cheque for my sep bill clearance. It seems that NEITHER AIRTEL NOR ADITYA ASSOCITED has been serieous about customer problem.

If the cheque has not been returned I will go to consumer forum for harassing and mental torture wituout any valid reason behind it.

Thanks and regard’s

Bidyadhar Dash
Mob:[protected]

Biju Balakrishnan

Sundirect — Not getting ESPN channel

I have not getting ESPN channel from 29th June to till date. I have taken this as addon pack on 12th June. I have called to customer care more than 15 times, but not getting proper response

anitamurali

Sundirect — unable to get most paid channels

sir,
we have already paid in advance to sun direct. now we are not able to get most of the channels. can you please check what is the real problem with sundirect...and what are they doing to rectify it. we will be very thankful i[censored] help us.