[Resolved]  Sunrise Hyundai — Hyundai i 10 Complaints

Address:

North Delhi, Delhi

Hyundai i 10 Complaints




Car No-DL-7CL-0742



The Above said vehicle was purchased from your good showroom on 23rd of
MAY,2010. The vehicle is under warranty for the period of 2 years
and extended warranty of 1 year.

There was windshield brake in driving the vehicle
on 09.03.2010. It was given to your service department for
repairs on the next day.

On the same day your engineers at your service department at Laxminagar
told me that the problem is due to unknown reason.

Today i.e. on 23.03.2010 your engineer/service personnel Mr. Prashant
(mobile no. [protected]) called me and told that even complaint your

Windshield cannot be replaced.


I requested your personnel to change the Windshield for free being under
warranty period. He told me that it cannot be changed as Hyundai has
rejected the claim. I requested him to provide me the number of Hyundai
personnel whom he has contacted and who has rejected the claim. Mr. Prashant
refused to provide any number of Hyundai as well.

This kind of behavior is not expected from the personnel of big dealers
like you. At least we should be given an opportunity of being heard and
be provided the facilities/benefits/warranties of Hyundai. In fact you
have taken extra money from us for extended warranty. What for? Please
provide us the replacement of parts.

I request you to please change the
part and fix a new.

In case you have any problems, kindly provide me the phone/mobile
numbers and email ids of concerned personnel from Hyundai whom I can
contact and get the issue resolved.

I am also marking this mail to consumer court so that proper proceedings
can be initiated under consumer protection act if my request is not
heard at your/Hyundai level. All expenses of the proceedings will also
be claimed from you under the final petition filed with the court.


Complaint Number[protected]
--
Thanks and Regards

GIRISH CHANDERA



[protected]
[protected]