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Supertech Limited — Cancellation of Flat

Supertech Builder is denying giving 2 BHK after taking the 20% amount and signing Allotment letter, after 3 years.

Name Neeraj Sachdeva CRM 1033075 M No [protected] FLAT No 901 TOWER B21 ECO VILLAGE 2


I booked a 2 BHK IInd floor flat in Supertech Eco Village II Project in May 2010. I paid the initial 10% booking amount and after paying 10% further I was provided with allotment letter which contained details of flat booked.

After that there was issue for Noida Ext. Land and Supertech initially communicated that no land of project is coming under any disputed land, however after some time they informed that some part of Eco Village II is coming under “Shahbari Village” and they had to return the land which affected some towers of project. The tower in which I had my allocated unit, got affected and at that time Supertech CRM team ( their executives and Managers ) kept saying that no need to worry as affected towers will be migrated to Eco Village III, and will communicate once they get clearance from NCRBP.

They never cancelled and informed me about the re allocated unit. When the things got sort out and upon chasing Supertech on 13th October 2012, I got the information that I have been relocated to 18th Floor on some other tower in Eco Village II and they forced me to accept that else forget about flat.

After couple of days when I chased further they told me that they cannot provide me any unit / flat as I have not give acceptance letter, which they never sent and told me on the day when I met them moreover they said that they are no more taking acceptance.

On further discussion they told me that there will be a meeting of board of directors to decide that whether they will or not provide the flats to the customers to who have not received information from Supertech about re allocation.

One more time, they did not informed anything and when I chased they informed that they will not provide any flat

All guys be it executive ( Mr. Rohit ), Manager ( Mr. Saurabh) never listens and just always take information and say we will update which never happened.

They just use working “This is company policy and can change anytime, we cannot help you”, even they have said “Company is not going to give you any flat, Do whatever you want to do”

This is insane, how they can behave like this, why Supertech held my money for appx 3 Years and now they are saying to take back my amount.

I want to file a complaint that if they did not have the same floor unit available then why did they hold my money for such a long time and now when the all things are clear they are just saying to take the money back.

Waiting for your reply


I am not accepting your decision for refund.As per your above saying "With reference to your mail please be informed that the flat booked by you falls within the boundary of the Shahberi village and, therefore, the same cannot be constructed due to the operation of the order of the Hon’ble Supreme Court of India"

I am correcting you, As per Hon’ble Supreme Court of India order,builder has to relocate the buyers whose flats were fallen in to dispute land of Shahberi.

So you have to allot me a unit in to this project or any other project.
If this is not happening then I need to fight against your decision with legal actions with all commitments that happened in between CRM managers and me.

Waiting for your response.

Neeraj Sachdeva

On Thu, Apr 4, 2013 at 12:45 PM, Supertech CRM Team <[protected]> wrote:
Dear Sir,

With reference to your mail please be informed that the flat booked by you falls within the boundary of the Shahberi village and, therefore, the same cannot be constructed due to the operation of the order of the Hon’ble Supreme Court of India.

The provisional booking/allotment of your flat was accordingly cancelled with immediate effect and you are requested to take the refund of your deposited amount against your cancelled Booking .

Please consider this as our final answer. We would like to request to contact Ms. [protected]@[protected] for refund.

team CRM

On Sun, Mar 31, 2013 at 11:16 AM, Neeraj Sachdeva <[protected]> wrote:
Hi Supertech,

Please let me know the status of my alternate unit allocation.Please tell how much amount of time you required for this.Please respond.

Neeraj Sachdeva

Sent from Xperia Smartphone

On Jan 15, 2013 5:45 PM, "Neeraj Sachdeva" <[protected]> wrote:
Hi Supertech,

Please respond to the below query.


On Tue, Jan 8, 2013 at 5:40 PM, Neeraj Sachdeva <[protected]> wrote:
Hi Supertech,

I met with Mr. Deepak Jha in the month of Nov 2012.He arranged my meeting with Mr. Saurabh for the acceptance of the unit.
As my Unit was fallen under sahberi disputed land,so I gave an acceptance of an alternate unit in Eco village 1.After that he Mr. Saurabh told me you will receive a call from CRM team for the further documentation within a month.Please let me know the status.My CRM # 1033075.


On Tue, Nov 20, 2012 at 2:40 PM, Supertech CRM Team <[protected]> wrote:
Dear Sir,

We would request you to visit our office and get the same clarified with Mr Deepak Jha or Mr Rohit Kumar.

Working Days: Monday to Saturday 10:00am to 7:00 pm.

Team CRM

On Fri, Nov 16, 2012 at 2:12 PM, Neeraj Sachdeva <[protected]> wrote:
Hi Supertech,

I have booked a flat in Eco village II in Noida Extension in June 2010.
MY CRM is : 1033075 and my Unit details are :

Flat No. 901,Tower B21.

Unfortunately my flat was fallen under sahberi disputed area.It was communicated to me that Supertech will give an alternate unit but there is no communication happened in this regards.I called supertech customer care so many times but no body is picking the call on post sales but pre sales calls are attending by supertech.Worst experience.

I am requesting supertech to please communicate asap and resolve my issue

Neeraj Sachdeva

Looking forward to your continued patronage !!

Customer Relationship Management
Supertech Limited

Neeraj Sachdeva
Complaint comments  1 CommentShare0Tweet0


Boss adjactly the same case is with me and I am helpless to get my money back
How to fight with them legally

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