Comments
Suzuki Access — Not Delivering within Given Time Period
HiI have booked suzuki access on 9-Apr-11 from "I B Motor Guajrat PVT LTD" and they have promised me to give dilivery with in 4 month but today after completing 4 month, They are telling me to wait 2 more month.
Please help me in this case .
for more detail see the attached documet of booking receipt.
I Agree
realy worst vehicle ever and service i recieved is worst then that.
Suzuki Access 125 — low quality set of guard
a set of guard (black color) purchased from the dealer M/s ashvek motors, panaji is vanishing its color within a week. low quality standard. Suzuki Access 125
I brought Suzuki Access 125 from Ankleshwar(Bharuch)-Gujarat.
I given my Suzuki Access 125 for service 5th Dec-12.When I received the back scooter from workshop, I found the damage seat cover at the workshop. I shown the same to present representative & He took only seat cover for informing to senior person from Bharuch bhanch & He told me that after three days, he will inform me about the same.But after 10-12 days no reply from the service office. So, I phone to bharuch office to know about the status of the seat cover. Suzuki representative Mr.Ankur told me that He will take openion of his boos & inform me the same.
But after that no reply from Mr.Ankit & when I informed to Mr.Ankit, He told me that seat cover can not change because it was not damage in our workshop.
After all talk to Bharuch office but they told me that it will not repair/change from our side.
This is very bad response from the Suzuki representative. If can not response about small thing than what about the major issues?
This is very shame of M/s SUZUKI regards response of customer & vehicle care during the service.
Dealer Name : K tech suzuki, Bharuch
Regards,
Hasmukh Patel
I brought Suzuki Access 125 from Ankleshwar(Bharuch)-Gujarat.
I given my Suzuki Access 125 for service 5th Dec-12.When I received the back scooter from workshop, I found the damage seat cover at the workshop. I shown the same to present representative & He took only seat cover for informing to senior person from Bharuch bhanch & He told me that after three days, he will inform me about the same.But after 10-12 days no reply from the service office. So, I phone to bharuch office to know about the status of the seat cover. Suzuki representative Mr.Ankur told me that He will take openion of his boos & inform me the same.
But after that no reply from Mr.Ankit & when I informed to Mr.Ankit, He told me that seat cover can not change because it was not damage in our workshop.
After all talk to Bharuch office but they told me that it will not repair/change from our side.
This is very bad response from the Suzuki representative. If can not response about small thing than what about the major issues?
This is very shame of M/s SUZUKI regards response of customer & vehicle care during the service.
Dealer Name : K tech suzuki, Bharuch
Regards,
Hasmukh Patel
Dear sir,
I have purchased Suzuki Access-125 on 09/11/2010 aftr 6 mths due to some problems engine is soaking mobile oil n creating alot of problem. I have claimed in the service centre from- SURYA MOTORCYCLE HOUSE PVT. LTD, TAMBESHWAR NAGAR G.T. ROAD FATEHPUR - 212601(U.P.) but they have not given appropriate response for my claim. They took my scooty stand in their service centre for 2 months after that they told me that engine has damaged and after repairing the scooty they charged money for dat repairing and given me a bill of rs- 5130.
it is well known by us that during a year if any problem we are facing in a vehicle it should be given free services from the company for repairing. The battery has also taking problem we have complained for it bt all the time they are not changing and not responding for the claim then aftr alot of complaints i have changed my scooty battery from outside of d company,
Fuel meter is also not working after 15 days of puchasing the vehicle they had also not changed it with in the guarantee period and they had also charged for the new fuel meter but its still not working.
i think i have done a bigger mistake of purchasing this SUZUKI product & has very bad services with in the guarantee period.
i will not suggest any one for SUZUKI product..
Dealer name- Aditya Pratap Singh
Engine no.- 43897
Chassis no.- 8195855
Yours faithfully,
Surabhi Agarwal
I have purchased Suzuki Access-125 on 09/11/2010 aftr 6 mths due to some problems engine is soaking mobile oil n creating alot of problem. I have claimed in the service centre from- SURYA MOTORCYCLE HOUSE PVT. LTD, TAMBESHWAR NAGAR G.T. ROAD FATEHPUR - 212601(U.P.) but they have not given appropriate response for my claim. They took my scooty stand in their service centre for 2 months after that they told me that engine has damaged and after repairing the scooty they charged money for dat repairing and given me a bill of rs- 5130.
it is well known by us that during a year if any problem we are facing in a vehicle it should be given free services from the company for repairing. The battery has also taking problem we have complained for it bt all the time they are not changing and not responding for the claim then aftr alot of complaints i have changed my scooty battery from outside of d company,
Fuel meter is also not working after 15 days of puchasing the vehicle they had also not changed it with in the guarantee period and they had also charged for the new fuel meter but its still not working.
i think i have done a bigger mistake of purchasing this SUZUKI product & has very bad services with in the guarantee period.
i will not suggest any one for SUZUKI product..
Dealer name- Aditya Pratap Singh
Engine no.- 43897
Chassis no.- 8195855
Yours faithfully,
Surabhi Agarwal
suzuki motors,
sub: SUFFERING WITH THE PROBLEM OF AVERAGE
dear sir,
I have a suzuki access 125. i brought this from prabhat motors, amritsar. i want to register a compliant against your dealer-PRABHAT MOTORS. i am facing a problem with their AVERAGE it's just 30KM/L. but the mechanic of prabhat motors did't solve my problem.
i think i have done a bigger mistake of purchasing this SUZUKI product & has very bad services
when u receive my complaint please contact me. my number is [protected]
Your faithfully
Sanjeev goel
sub: SUFFERING WITH THE PROBLEM OF AVERAGE
dear sir,
I have a suzuki access 125. i brought this from prabhat motors, amritsar. i want to register a compliant against your dealer-PRABHAT MOTORS. i am facing a problem with their AVERAGE it's just 30KM/L. but the mechanic of prabhat motors did't solve my problem.
i think i have done a bigger mistake of purchasing this SUZUKI product & has very bad services
when u receive my complaint please contact me. my number is [protected]
Your faithfully
Sanjeev goel
Suzuki Access 125 — After sale services
I have purchased a Suzuki Access 125 from Amreli. Due to my transfer from Amreli I have to shift to Surat. When I contacted the Authorized dealer of Access 125, Dharmraj , they did not give me benefit of free service and refused service. They also behaved rudely.Suzuki Access 125 — Not getting RTO passing and pending accessories--payment of both already done.
Very unhappy with the service I am getting at Suzuki Showroom Kapadia Auto Wheels, Shalimar, Nasik.Its about 1 month passed still not getting RTO passing done and also not getting the pending accessories.When contacted staff there, they are making fake promises always.Really frustrated now. staff is very arrogant ...they talk as if they really dont believe in customer-vendor relationship and after delivery services...really bad behaviou...
Suzuki Access 125 — bad servicing
i purchased suzuki access 125 2 years back. today on 15th feb, 2014, i did the servicing from swarget suzuki center. i found various scratches on bike after servicing also one of the metal part from front side is broken. i want service center should replace the same.Suzuki Access 125 — parts not available - delay in service .
My scooter was given for accident service at Manikandan auto mobile service centre, Ernakulam on 23.3.2014 and on enquiry I am told the parts are not available and there is delay in getting parts from the company . Please do not harass the customers in this manner . Do take some action in the matter.Suzuki Access 125 — Suzuki Access 125 Service Complaint
Dear Sir, The above subject Suzuki access is servicing three time for your service center in dindigul. Problem is over racing and Clutch cable problem. But there is no implement. My Email ID. [protected]@rediffmail.com So, Kindly please solve my problem. Thanks,Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
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+91 11 4678 1000 [New Delhi]
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1, Nelson Mandela Road, Vasant Kunj, New Delhi, Delhi, India - 110070
Complaint of suzuki brand access 125
Chauhan, Naveen
Sent: Friday, August 05, 2011 2:11 AM
To: sharma.[protected]@suzukimotercycle.in
Attachments:
Sir,
I have purchased suzuki access-uz125 on[protected] this is my blunder mistake to purchase suzuki brand.from 15/7/2011 my access was in your ajmer road setia auto mobiel company .for repairing because of some problems.since last year it is very problematic veichle for me .Every services you execute you change its filter and clean the petrol tank.But after service next day probleme gets same.After lot resquests they r not bothered.today also I took the scooter to university and in the evening the scooter didn't start your executive mr Ved prakash came and told me that the scooters engine is seized.
Regards
Naveen chauhan
operation executive (24180)
cell no. [protected]