[Resolved]  SVP BUILDERS — Cheating by the builder

Address:

Ghaziabad, Uttar Pradesh

Complaint against SVP Builder Rajnagar Extension Ghaziabad U.P. for Cheating us
Dear Sir/Ma'am,

I am writing this mail to you as I have been cheated by a Builder called SVP Builder India limited having its Regd office at 17 Kiran Enclave , ( near Samrat hotel) Main G.T. Road , Ghaziabad, Uttar pradesh.This Builder is the member of "CREDAI".

I have purchased a Three Bedroom residential flat in L- IV tower having an area of 1590 square feet in Gulmohar Gardens, NH-58, Raj Nagar Extn., Noor Nagar, Ghaziabad. The booking of the said flat was made in the month of November 2007 and I have given more than 75% to the builder till Dec 2009. According to agreement with SVP, I was supposed to get the possession of the said flat in the month of June 2010 at the time of booking of the flat. It is also mentioned in the allotment letter provided to me that if the company (SVP) fails to hand over the possession of flat completed in all respect by committed date then SVP will be liable to pay me a penalty at the rate of Rs. 3 Rs per square feet per month for the successive delays.

However, the project has not been completed even after approximately more than 2.5 years from the promised date of delivery.
At the time of booking Builder shown a central park as well as a very huge green area (80%), the same is also mentioned in the Brochure given to me during the time of booking. I have paid preferential location charges for that. Now builder has changed the layout of the project and going to construct two new towers on the park area and also cutting down the green area as he is coming up another project on the same green land as Gulmohar Phase II (initially it was named Krishna Garden). When I asked to builder I was told by the Builder that he has an approval from Ghaziabad Development Authority (GDA) in mid of 2010. When I was booked the Flat in Gulmohar Garden that time no of Flats was 720 [ 6(3BR) + 4(2BR) = 10 towers and each tower has 72 units] now the no of flats has increased to 1000. Central park has converted into new buildings.

"How can a builder change a project map without the concerned people who have already paid and bought the flat in the project?" on the terms What he has told, Now the green area/Park which was promised me at the time of booking is gone therefore I humbly request yourself that an inquiry should be mooted and immediately the Builders encroachment should be stopped till the time matter is not clear. I was promised possession in June, 2010 which is mentioned in my agreement. Till date I have not received a possession letter from the Builder.

I have visited the site in the month of july and got surprised that the place is not fit to live even the basic amenities like Water, internal Road, Lift, Electricity, Park, Security, Club etc was not ready , during my visit I did speak to SVP persons available that time in their office, but they were not able give me any
convincing reply.
I am a bank employee and have raised big amount of loan from the bank. I am already paying installments of the loans since 1.5 yrs. Even after passing of 5 yrs from the date of booking of the flat, I have not got possession of the house. Due to his I am in financial distress.








further the builder has not used those material What he has promised Wooden flooring, Wood work, Aluminum Doors and Windows
etc . below are the points where we are not getting promised materials in the Flats.

1) Doors- Builder are fitted low quality doors in our flats (Noida Based local company Orion).Builder have claimed on their website that
they will provide "Skin Moulded Hardwood frames doors from MASONITE CANADA."
see SVP website ->Gulmohar Garden-> FAQ, Point no.15
http://svpgroup.in/project-details.asp?id=3&subId=58

How Wood work is done?
Dear Sir/Mam Wooden laminated floor is there in one of the bedroom Skin Moulded Hardwood frames doors from MASONITE CANADA is present in
all the bedrooms including drawing, dinning, kitchen and toilets.

2) Window- they are giving low quality window but they have promissed us "Power coated Aluminium windows with clear glass shutters."

3) Which Type of Tiles/Flooring you use in flats? For flooring and tiles they use Verified tiles & designer Marble flooring., Anti skid tiles frim Kajaria., Parry ware Cp Fitting in all toilets., Wooden laminated floor., Katni marble flooring. but they have used different low brand.

4) Wooden floor in master BedRooms- they are providing wodden touch tiles in the master bedrooms but they have shown wodden flooring in their sample flat and they have promissed that they will provide "Wooden laminated floor from PERGO-WEST Germany in Master bedroom" see
SVP website ->Gulmohar Garden-> FAQ, Point no.14
http://svpgroup.in/project-details.asp?id=3&subId=58

5) They told "Parry ware Cp Fitting in all toilets" and Anti skid tiles from Kajaria and Parryware CP in all toilets.but they have not installed in flat yet

6) Swimming Pool Area Not Decided according to company website. see SVP website ->Gulmohar Garden-> FAQ, Point no.9
http://svpgroup.in/project-details.asp?id=3&subId=58

7) What is the Park Area of this project? Builder promissed 3 Acres of land for park area.New Building are in progress

8) What type of Sanitary Brand you used in toilets and kitchen?
Builder promised to use Parryware CP fitting in all toilets Anti skid & ceramic tiles in toilets from Kajaria. And Hindware basin.These
things are not fillted yet. see SVP website ->Gulmohar Garden-> FAQ, Point no.16
http://svpgroup.in/project-details.asp?id=3&subId=58

9) What brand you use for Lift ? They provide you the Lift of OTAS branded which is fully automatic power back up and Dual high lift for
every flat.But only one Lift is installed in the Flat, What about IInd Lift. see SVP website ->Gulmohar Garden-> FAQ, Point no.17
http://svpgroup.in/project-details.asp?id=3&subId=58

10)Could you please tell me the Electricity Fitting details ? They use branded & Modular electrical switches from SCHNEIDER ELECTRIC Electric
work with copper wires in concealed PVC conduits. and Sufficient lighting & power points for switches & sockets. Donot know about
electrical switches.

11) Water Supply RO (Centralized/Individual) Ganga water supply in each units which is in proposal,Individual RO system water supply. But
they are providing Ground Water. RO system is not installed yet.

12) Basement and Open Parking is not ready.

13) Entrance Gate for Gulmohar Garden is not decided Yet.

14)Three New tower is launched in the middle of the project so Security is a big questionable

15) Club is not ready it will take time

.
17) Central park is not ready, No play area for children.

18) Internal Road is not ready. Approach road is not ready. They told that this is not their matter. GDA has to take action on 30 mtr and 45
mtr road.

Sir Madam I have high hope from your office and request that immediate inquiry should be initiated against the builder so we should
not be cheated by him.

Regards
Shachi Thakur