[Resolved]  Symphony Air Coolers — After Sales Service Not Available

no parts available
Poor Service after Sale
Very bad service, customer care nos are not available easily. they do not pick up phone.
donot reply...do not come on time.

I am regretting after buying product of this company.my symphony sumo Air cooler fan is crack since last 20 days, no service center in my city (meerut)u.p. I'm continously following.hi rate no service. please help me

This is true that kiran of symphony is a person who is incharge of all these problems, who doesnt takes anything seriously I myself stayed in these summer without cooler it took nearly 2 months to get repaired my cooler. I have purchased it from Reliance Digital, I was scolding Reliance people, but when i got to know that there was no problem from it was from who are not providing service properly, I spoke to head office also, regarding Any one can take action aganist these I will surely turn up with all my documents which prove that it took nearly took one and half month to replace the coolers motor.
if any one likes to take action to send me a mail so that i can send appropriate documents.
I would like you to take action aganist kiran who is whole and sole responsible for these things
[protected]@yahoo.co.in

the complaint lodged some 16 days ago is not solved by the company as the wintor symphony purcahsed by me needs maintenance every yr for which I have to incurred Rs 700-900/ every yr This year also i have spend Rs400/ but the jamming of its fan continued and still jammed . On inquiryfrom its service centre at agra this product is a defective in designing and will continue to create problems.Also i have to waste my full day in taking it to service centre and spending my money for no result. if such problem had been continued, It will be very difficult for a person to have faith in your products
from
Sunil Gupta
319 sector 10 awas vikas colony
Sikandara AGRA UP
[protected]
www [protected]@gmail.com

I also bought Somo Jr model and complaint to the Symphony call center but still not resolved from last 15 days.

Symphony cooler & rest of the product is not good.

Please don't Purchase Symphony product and Share with all friends.

Regards,
Ajit

To,
The Symphony Air Cooler,
I have purchase a symphony jumbo air cooler in the month of April, Since it is not working Satisfactorily.Neither its swing blade is working nor its cooling.
I want to convey this massage not to purchase symphony product, who is planning to buy the same product in future.
The product of the company is not efficient and the after sale service is also zero.

I am kumara swamy from Hyderabad. I purchased Symphony winter model in the month of April`09.
The dealer was told me that " we will send the cooler to given address." i have given my address n contact details.
The same day i opened the corton n i found that the cooler left side leg was broken.I informed to dealer he has given customer care number, i have give complaint n they gave given me the ref complaint number, but till today(04.08.09) no one has responded.

I am going to claim the case in consumer forum.
So Symphony be ready to face punish.
kumar swamy
[protected]
Hyderabad.

Dear Sir,

I purchased medium size cooler (Model-sumogo) in may 2009, but now my water pump is corrupted 3 days ago. We have not known where is service center at Noida in UP. So request to you please provide me service indoor.

From
17/8, Hindon Vihar, Sector 49 Noida
Badola (UP), PIN 201301
Mobile No. [protected], [protected]

lodged a complaint o[censored]r defective designed wintor symphony air cooler which is still in hands of authoried service centre for repairs and yet to be received in OK conditons. Although I have received a call from Ur Ghaziabad office but they are yet to inform me any solution for above problem. In case U R not able to take decision in this matter inform me so failing which I have to opt for other alternative steps as till this date I had incurred a sum of rs 4000/ but no respite from Ur product

pl u call me [protected]. due to my air cooler not cooled. please ask me your service center in navi mumbai.

Dated: 14.10.2009



Respected Sir,

I am purchased Symphony Air Coolers from JAI MAA ELECTRICALS (Address:- 128, Shiva Market, Pitampur, Delhi-110034) on date 22.05.2009 vide bill No. 525 of Rs. 7800.00 & Model No. of Symphony Air Coolers is P[protected].The Symphony Air Coolers is not Proper working i am complaint many time but result is zero, so you are requested hard action in this matter.

Thanking you,

Manish Garg
C-5/107, First Floor,
Sector-11, Rohini,
Delhi-110085
Mobile No. 98119.37261.

i have purchased a cooler in the year 2006. it was worked for two years properly but, when i want to get it service iam unable to contact the right person and get it serviced with local service man by contacting just dial who claimed that he is authorised man. but he is not authorised company man it seems. as the service is very poor. literally after sales service is very poor in symphony. at the same time i recently gone for PuRE it (water purifier) service which they did it with in 24 hours thank to PURE IT TEAM

I want symphony cooler service centre ph.no. in rohini delhi

Its my heartly request to all you people who are thinking for buy a new coolers, Never ever take a chance to buy Symphony coolers/products...

I want to know the address & contact no. of company's service centre in delhi

I am a Symphony Air Cooler customer of their product model Sumo Jr. I had bought the product in 12th May 2009. The motor of the cooler jammed and I had registered the complaint around 15 days back, at J.D.Electronics, Shivam Raod, Hyderbad. The complaint number is 100 with Symphony. I have been following this case on Phone number [protected] of employee named Kiran but nobody has turned up. My Address and contact number is as follows:

B. Raghavendra,
H.no 1-73/3/3, Ramshanker Nagar,
Ramanthapur, Hyderabad.
Mobile - [protected]

i have purchased a Symphony Winter Air cooler on 07.06.09, but the pumping system in the cooler was not working proplerly, i had already given a complaint to my dealer at J.D.Electronics, Ameerpet, where my cooler was purchased. The dealer had given me a number/person called Kiran ([protected]), who was repairing/servicing the Symphony air coolers is not lifting the phone for last 10 days, now his phone is switched off. my Address and contract number is as follows.

A.S.Pavan Kumar
Flat No. 505. Chestiya Estate
Plot No. 49 & 50, Opp. Rajivnagar Community Hall
Rajivnagar
Hyderabad - 500 045
Ph: [protected]

worest service

I want To know the symphoney air cooler service center Nos. pls give the information.
Aman Kalra
[protected]
[protected]

Dear Customer,

We would like to understand & resolve your grievances to serve the best services for long & healthy business terms.

Kindly contact on[protected] Extn No 2454 or write on [protected]@justdial.com & [protected]@justdial.com


Thanking You,

Just Dial Customer Support-Delhi/NCR

bajaj/cooler — sound problem

product name- cooler RC-2004.
very sound level so pl this problem short out.
I-316,Alpha-2
Greater noida
[protected]