[Resolved] Symphony Air Coolers — fan motor failed
I purchased SUMO Jr.Model air coller of SYMPHONY make on 21 March from m/s Padmavati electronics & appliances RP Road Secunderabad. The coller failed on 21 May. The shopkeeper dealer gave Synphony;s contact phone no. Thaereafter not responcing. I told him it is his responsibility to attaend to the after sales service becaouse we have paid money to him. He misbehaves and not responcing.
When i contacted SYMPPHONY thae area representative tok five days to depute person. After examination he said Fan motor is not working nag nad the same has to be replaced . But he said it is not avialable in stock. I caontacted AP reagional SYMPHONY sales representative who assaured to get the mtor replaced but till date no action taken by SYMPHONY.
I also contacted sales and Service department of SYMPHONY .s headoffice in Ahmedabad they assured to take action . but agin no action . Till date after 15 days no action taken by any body.
I request the officails to take immediate action nad re staore the air cooler.
Was this information helpful?
Aug 14, 2020Complaint marked as Resolved