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[Resolved]  SYNTHOKEM LABS PVT LTD. — drainage pipeline damaged and overflow of drainage water in IE Sanathnagar

The Managing Director
HMW and Sewerage Board, Khairatabad, Hyderabad.


We are located at B-5, Industrial Estate, APIIC, Sanathnagar Hyderabad-18. We have lodged a complaint in your customer care toll free number 155313 of HMW&SB for overflowing of drainage water on the main road and stagnated opposite to main gate of our factory vide complaint no.1563, dt.08.07.2009. We also approached Fatehnagar section sewage area office but they have not responded to our complaint and result is very negative in nature. There is no response as on 13.7.2009, causing nuisance in the sanathnagar industrial estate.

In continuation to our complaint we contacted area manager Mr.Umapathy mobile no. [protected] on 10.7.2009, over phone explained the situation about drainage water stagnation. He informed us the drainage work was recently conducted by APIIC, Sanathnagar and in no way HMW&SB is responsible for attending this job in controlling the overflowing of drainage water and stated that APIIC has not taken approval from HMW&SW.On 11.7.2009, we also contacted Mr. Jnaneshwar(cell no.[protected]), Fatehnagar section officer promised to sent the cleaning vehicle. But there is no action from them apart from our several requests to them.

We also on 10.7.2009 contacted Mr. Chandra Reddy, Manger, APIIC, Sanathnagar(Tel.No.[protected] but the response given by him is that the drainage works responsibility is under control of HMW and SB only and replied APIIC is no way concerned with this subject since sewerage charges are paying to HMW&SW. This stagnated drainage causing lot of nuisance by way of stinking smell and it is hub for mosquitoes causing malaria, typhoid and dengue diseases.

Both APIIC, Sanathnagar, Hyderabad and HMW&SW are blaming each other for this drainage work. Ultimately public are suffering from stringent smells and over flowing of drainage water in the industrial estate.

Thanking you,

Yours faithfully,
K.Laxma Reddy
General Manager (operations)
Contact No.[protected]
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Aug 14, 2020
Complaint marked as Resolved 
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