[Resolved] Tamilnadu Electricity Board — Irresponsibility of Cash Collection officials

[Resolved] Tamilnadu Electricity Board — Irresponsibility of Cash Collection officials

B Balamurugan Muthukrishnan from Mumbai, Maharashtra

During Jul'08, I had been to the E.B office of Chitlappakkam, Chennai -64 to make the payment of the current month's electricity bill. When I went there, the officials said that the Meter Readings were not updated in their Databases. Hence, they asked me to handover the EB Reading Card and the Money (INR 472) so that they can credit into my account as the last date of payment was nearing. I did the same and I approached the EB office ore than thrice to collect my EB Reading Card. But, the person to whom I had handed over the Card and the Money wasn't there all the time. So, collected a fresh Reading Card from them and came back. 3 months later, the person to whom I had handed over the money visited my house and said that there is a due of INR 472. I refused to give him the money as I had already handed over the money some time earlier. This time, when I had been to the EB office for November Bill payment, the same person said that he paid the due of INR 472 on my behalf just keep me off from the Penalty. But, I refused to give him money again. I have a question to the Tamilnadu Electricity Board. "Have you employed such persons who can make the payment from their pockets when the public (Common Man) has not paide the bill on date?" Thanks Balamurugan Muthukrishnan Was this information helpful? No (0) Yes (0)
Aug 14, 2020 Complaint marked as Resolved
3 Comments	Share
Submit Close

Related Tamil Nadu Electricity Board [TNEB] reviews

View all 6263 Tamil Nadu Electricity Board [TNEB] Reviews

Comments

sasitharan

from Chennai, Tamil Nadu

u should made a complaint by written and take the xerox of the letter and the problem is not solved with in 10 days u can file a case against them in court

narayananps

from Chennai, Tamil Nadu

Dear Sir,
It’s really sad for me to making this complaint on our own EB. It’s because of pure Negligence of EB Officials.
For the past 6 months we are facing this problem. We were remitting EB payment in Ullagaram branch. Till last month we remitted the payment in Ullagaram Branch. Whenever we remit the payment at least 2 to 3 times I have to go to both madipakkam and Ullagaram branches to clarify where I have to pay the bill. Madipakkam EB employee was telling that I need renumbering for my service number which has to be provided by Ullagaram Branch. When I enquire in Ullagaram branch they are blaming madipakkam AE. We spoke to both the branch Assistant Engineer’s and they simply blaming each other and I have to go back and forth for the both the branches. At last as consumer we are the victim and facing the problem. Please help me sir. All I want is where I can remit the payment? And what is the renumber for my consumer number?. This month both the branches denied to accept the payment.

SECTION 279
DISTRIBUTION 018
SERVICE NUMBER 456
CONSUMER NAME N.ELANGOVAN
ADDRESS NO.15. D.5, SAMINAGAR EX 2ND St, Ullagaram Chennai, Tamilnadu. 600091

.No Service No Name Address
1 [protected] N.ELANGOVAN NO.15. D.5, SAMINAGAR EX 2ND St, Ullagaram, Chennai Tamil Nadu. 600091

Regards,
Narayanan P S
[protected] / 22421114

asuran venu

from Chennai, Tamil Nadu

ELECTRIC SHOCK

NOW OUR STREET IS PARTICULAR AREA WAS ABOSERVE SOME ELECTRICE SHOCK. PLEASE RETIFY, Area: KAMARAJ NAGAR 4TH ST, ENNORE, CHENNAI-600057(NEAR MICHEAL HOUSE)