[Resolved]  Tata AIG General Insurance — Non Refund of money-Negligent services

I was approached by call centre of Tata AIG general for healthcare plus policy.I was assured that document will be delivered in 7 working days.I gave credit card number and money was immediately withdrawn by them.But they failed to send policy document as promised.Every time I phoned to consumer care centre,new details and new version were given which clearly showed they are wasting time and lying.I asked to cancel order and refund money to my Citibank account.they have not done so till date after one full month.Every time I phone new person is on line and gives false promise.No one is approachable at HO of tata AIG.I have been harassed continuously since last one month and wastage of money and time.
My money is stuck up with Tata AIG General.

Interestingly in January 2009 also same products and same company I dealt with and similar harassment was made by them and after lot of time and notices money was refunded.The exact story is reported this time also,This shows Tata AIG general is badly managed company and they are habitual defaulters.
Avoid Tata AIG for insurance products .