[Resolved] Tata AIG General Insurance Co Ltd. — Denial for reneval of motor vehicle policy | |
Policy Number: [protected] Customer Name: Mr Dinesh Deogire Car registration number: MH15 AS5124. The above mention policy expired on 22/12/2009. We had not received any intimation notice and further when we enquire same in TATA AIG NAshik office, it was informed that you had been denied the policy. After hearing this we immediately wrote the complaint email to Tata Aig insurance company. Below is message we had emailed on 22nd Dec 09. From: aruna deogire [mailto:[protected]@yahoo.com] Sent: Tuesday, December 22, 2009 12:49 PM To: CustomerSupport Cc: Dinesh Deogire; dinesh_gmail Subject: Policy Number: [protected] renewal deny Policy Number: [protected] Customer Name: Mr Dinesh Deogire The above mention policy is going to expire on today 22/12/2009, I had not received any renewal notice till date. After taking long follow ups, I had came to know that the policy is declined and cannot continue. My complaint is that 1) I had not received renewal notice well in advance. 2) The reason ,why the policy is declined is not informed. 3) In convenience of the customer This matter we will surely try to get to consumer court further. Regards Dinesh Deogire Mobile number [protected],[protected]. Further to this we have received below message through mail from Tata Aig Insurance Company. Dear Mr. Deogire Thank you for your email to us at Tata-AIG and regret the delay in responding to you. As per your mail received, we wish to inform you that your request has been forwarded to the concerned department for further confirmation. Please allow us with some time to provide you with a resolution towards the same. For further queries please write back to us or call us at[protected]. Regards, Ms. Laxmi Sharma Customer Support Team Tata AIG General Insurance Co Ltd. To know more about our products & services, you can also contact us through any of the following options § Call us at[protected] or from a BSNL/MTNL landline call at[protected] § Write to us at Tata AIG General Insurance Co. Ltd. Policy Holder Services, P. O. Box No. 4907, Chakala MIDC- Post Office. Mumbai 400093 § Visit us at www.tata-aiggeneral.com Was this information helpful? | |
Aug 14, 2020 Complaint marked as Resolved | |
 3 Comments | |
Comments
Hi,
I am totally fedup ragarding customer care service because i followup near about my complaint no. 5260529 since last 2 months. No body give the positive response against complaint query. Everybody told me your complaint is resolved within 07 days but i don't know when 07 days come and resolve it for my pesence.
Also, I am writing complaint(________________________________________
From: Rajendra Kr. Baish
Sent: Wednesday, March 17, 2010 11:42 AM
To: '[protected]@tata-aig.com'
Cc: 'rajendra.[protected]@rediffmail.com'
Subject: FW: (Gentle Reminder) Policy Number [protected]
Importance: High
REMINDER --- 1
Hi,
Still waiting your reply………………………&he...⇄
________________________________________
From: Rajendra Kr. Baish
Sent: Thursday, March 11, 2010 6:08 PM
To: '[protected]@tata-aig.com'
Cc: 'rajendra.[protected]@rediffmail.com'
Subject: RE: Policy Number [protected]
Importance: High
Hi Dear,
As per your acknowledge receipt mail, we have not any reply with attachment received from your end.
Pls try to understand my current senerio because I am regulary pay the premium from credit card every month.
I hope when you received this mail or request and read then take a necessary action against irresponsilble staff person.
Regards
Rajendra Baish
M-[protected]
________________________________________
From: Rajendra Kr. Baish
Sent: Friday, March 05, 2010 4:56 PM
To: [protected]@tata-aig.com
Subject: FW: Policy Number [protected]
Importance: High
Hi Dear
I need my current renewal house insurance & purchase protection insurance soft copy, by mistake you sent me previous last year issurance copy for the period feb09 to feb2010, pls check at your end and kindly send me renewal house insurance and purchase protection insurance soft copy as for as i had already spoke to your customer service adivisour Ms Zeba she know my complaint no. ref. 5260529.
Awaiting your reply...asap
Thanks & Regards
Rajendra Kr. Baish
Yatra.com
________________________________________
From: Customerservices (General) [mailto:[protected]@TATA-AIG.com]
Sent: Friday, March 05, 2010 4:41 PM
To: Rajendra Kr. Baish
Subject: Policy Number [protected]
Dear Customer,
This email is with reference to your telephonic conversation with our Customer Service Officer.
As requested by you, please find attached TATA AIG Policy document for your policy number for your ready reference and perusal.
In case you need any assistance, please contact us on our toll free helpline (from BSNL/MTNL) phones[protected] or[protected] from other lines. You can also email us at [protected]@tata-aig.com
With you always,
Customer Services Team
TATA AIG General Insurance Company limited P.S This is a system generated email. Please do not reply to this id.)
against complaint nos. but i got every time received computer generated message ( attached for your ref.-Hello Customer,
Thank you for writing to us. We will respond to your request within 2 working days duly resolved or with information regarding any additional details that may be required to expedite the resolution (Customer Support team operates from 9:00am to 6:30pm - Monday to Saturday).
In case if your request is urgent, please call us on toll free customer services helpline (from BSNL/MTNL) phones[protected] or[protected] from other lines - Our trained customer service representatives are available 24 hours a day, 365 days in a year - for immediate and online assistance.
Tata AIG General Insurance Company Limited offers a broad array of general insurance products to individuals, associations and businesses of all sizes...In case you are interested...please write back to us along with your contact details and we shall be more than glad to assist you explaining the features and benefits:
Auto Secure
Comprehensive protection of your vehicle
Faster Claim Settlement
Tie up with over 200 Auto Restore Garages across the country who will allow you priority service and free pickup of your vehicle within the city limits
Direct settlement facility- Tata AIG will make direct payment of claims at Auto Restore Garages, except on the depreciation and excess amount, which would be borne by the insured
Health Care Plus
Health Care Plus is a perfect supplement to the health policy and can be taken along with any other health insurance schemes.
No medical examination required
Tax exemption under Section 80D of IT Act
Travel Insurance
Travel in peace anywhere in the world with our Tata AIG Travel Guard
Travel Guard takes care of your medical expenses due to accident and sickness while traveling
No medical examinations required up to the age of 70 years
Home Insurance
Tata AIG insures your home and the contents against earthquake, floods, fire and allied perils, burglary and the theft
New and attractive customized covers are offered
Please do not forget to update your contact details in our database so that we can continue to service your needs in the future.
Thank you for choosing Tata AIG General Insurance Co Ltd. for your insurance needs.
With you always...
Customer Support Team
Tata AIG General Insurance Company Limited
HYPERLINK "blocked::blocked::http://www.tata-aiggeneral.com/"www.tata-aiggeneral.com )
I just wanted to checkout why I have not received my policy document Purchase protection & house insurance) which I have renewed.
Hope when you read the complaint and take the necessary action.
Thanks & Regards
Rajendra Baish
Complaint Applicant
I am totally fedup ragarding customer care service because i followup near about my complaint no. 5260529 since last 2 months. No body give the positive response against complaint query. Everybody told me your complaint is resolved within 07 days but i don't know when 07 days come and resolve it for my pesence.
Also, I am writing complaint(________________________________________
From: Rajendra Kr. Baish
Sent: Wednesday, March 17, 2010 11:42 AM
To: '[protected]@tata-aig.com'
Cc: 'rajendra.[protected]@rediffmail.com'
Subject: FW: (Gentle Reminder) Policy Number [protected]
Importance: High
REMINDER --- 1
Hi,
Still waiting your reply………………………&he...⇄
________________________________________
From: Rajendra Kr. Baish
Sent: Thursday, March 11, 2010 6:08 PM
To: '[protected]@tata-aig.com'
Cc: 'rajendra.[protected]@rediffmail.com'
Subject: RE: Policy Number [protected]
Importance: High
Hi Dear,
As per your acknowledge receipt mail, we have not any reply with attachment received from your end.
Pls try to understand my current senerio because I am regulary pay the premium from credit card every month.
I hope when you received this mail or request and read then take a necessary action against irresponsilble staff person.
Regards
Rajendra Baish
M-[protected]
________________________________________
From: Rajendra Kr. Baish
Sent: Friday, March 05, 2010 4:56 PM
To: [protected]@tata-aig.com
Subject: FW: Policy Number [protected]
Importance: High
Hi Dear
I need my current renewal house insurance & purchase protection insurance soft copy, by mistake you sent me previous last year issurance copy for the period feb09 to feb2010, pls check at your end and kindly send me renewal house insurance and purchase protection insurance soft copy as for as i had already spoke to your customer service adivisour Ms Zeba she know my complaint no. ref. 5260529.
Awaiting your reply...asap
Thanks & Regards
Rajendra Kr. Baish
Yatra.com
________________________________________
From: Customerservices (General) [mailto:[protected]@TATA-AIG.com]
Sent: Friday, March 05, 2010 4:41 PM
To: Rajendra Kr. Baish
Subject: Policy Number [protected]
Dear Customer,
This email is with reference to your telephonic conversation with our Customer Service Officer.
As requested by you, please find attached TATA AIG Policy document for your policy number for your ready reference and perusal.
In case you need any assistance, please contact us on our toll free helpline (from BSNL/MTNL) phones[protected] or[protected] from other lines. You can also email us at [protected]@tata-aig.com
With you always,
Customer Services Team
TATA AIG General Insurance Company limited P.S This is a system generated email. Please do not reply to this id.)
against complaint nos. but i got every time received computer generated message ( attached for your ref.-Hello Customer,
Thank you for writing to us. We will respond to your request within 2 working days duly resolved or with information regarding any additional details that may be required to expedite the resolution (Customer Support team operates from 9:00am to 6:30pm - Monday to Saturday).
In case if your request is urgent, please call us on toll free customer services helpline (from BSNL/MTNL) phones[protected] or[protected] from other lines - Our trained customer service representatives are available 24 hours a day, 365 days in a year - for immediate and online assistance.
Tata AIG General Insurance Company Limited offers a broad array of general insurance products to individuals, associations and businesses of all sizes...In case you are interested...please write back to us along with your contact details and we shall be more than glad to assist you explaining the features and benefits:
Auto Secure
Comprehensive protection of your vehicle
Faster Claim Settlement
Tie up with over 200 Auto Restore Garages across the country who will allow you priority service and free pickup of your vehicle within the city limits
Direct settlement facility- Tata AIG will make direct payment of claims at Auto Restore Garages, except on the depreciation and excess amount, which would be borne by the insured
Health Care Plus
Health Care Plus is a perfect supplement to the health policy and can be taken along with any other health insurance schemes.
No medical examination required
Tax exemption under Section 80D of IT Act
Travel Insurance
Travel in peace anywhere in the world with our Tata AIG Travel Guard
Travel Guard takes care of your medical expenses due to accident and sickness while traveling
No medical examinations required up to the age of 70 years
Home Insurance
Tata AIG insures your home and the contents against earthquake, floods, fire and allied perils, burglary and the theft
New and attractive customized covers are offered
Please do not forget to update your contact details in our database so that we can continue to service your needs in the future.
Thank you for choosing Tata AIG General Insurance Co Ltd. for your insurance needs.
With you always...
Customer Support Team
Tata AIG General Insurance Company Limited
HYPERLINK "blocked::blocked::http://www.tata-aiggeneral.com/"www.tata-aiggeneral.com )
I just wanted to checkout why I have not received my policy document Purchase protection & house insurance) which I have renewed.
Hope when you read the complaint and take the necessary action.
Thanks & Regards
Rajendra Baish
Complaint Applicant
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+91 92 4740 1666
Peninsula Business Park, Tower A, 15th Floor, G.K. Marg, Lower Parel, Mumbai, Maharashtra, India - 400013
TATA AIG GENERAL INSURANCE — COMPANY NOT REIMBURSING MEDICAL BILLS
RESPECTED SIRI HAVE TAKEN THE POLICY OF MEDICLAIM INSURANCE
POLICY NO-HCP[protected] OF RUPEES 4667/-FOR ONE YEAR
EXPIRY DATE OF THIS POLICY WAS 26JULY2008
IN BETWEEN I HOSPITALISED FOR OPERATION OF HERNIA AND I SEND ALL DOCUMENTS TO THE COMPANY AND MY CLAIM NO WAS[protected]
NOW COMPANY WANT THAT UNTILL I RENEW THAT POLICY THEY WILL NOT GIE ME MY MEDICAL BILLS REIMBURSE CHEQUE.
I AGAIN AND AGAIN REQUESTING TO THEM BUT THEY REFUSED TO REIMBURSE MY BILLS,
KINDLY HALP ME IN THIS