[Resolved]  Tata AIG Insurance — Policy Not Received

private car — policy not received

i have purchase car from khanna motor chandigarh on 27/11/2007 whose insurance is done by your company at that time i got only covernote . on 24/11/2008 in i register a complain on toll free number i. reguest for renwal so that i can renew insurance of my car but no proper iresponse is given to me. complaint number is 44881.
Reuest you to take the matter seriously and provide me the renewal. so i can renew my insurance because now vehicle is in risk.

TATA AIG General Insurance Co. Ltd. — Not get the policy Documents & Money refund

Dear Sir,
I, Manish Sharma, Bought a health & hospitalization policy from TATA AIG on basis of telephonic conversation on 27th Nov,09. and my HDFC Bank Credit Card was debited from the amount of Rs.8030/-. while, i was told that there would be monthly deduction from your credit card of Rs. 669.17/- only and it is including all service charges. and you'll get the policy documets within 7 working days. but I've not recieved documents till 12th Dec,09, then i called custome care no. of TATA AIG and complained about not getting policy documents and the credit card bill where Rs.8030/- mentioned as payment against TATA AIG Policy. the executive told me that we'll send the documents again and the amount can't be convert into interest free EMIs. so, i asked him to cancel my policy. he took my complain and told me that I'll get my money credited into my credit card within 2-3 working days.

but it not happned till 28th of Dec,09. and i got a call from TATA AIG for another policy. i asked him baout my previous policy refund, he transferred my call to concerned dept. and the concerned person told me that i[censored] want that policy continue with pemium as low as Rs.2075, we'll refund your remaining amount within 2-3 working days. i accepted that offer bcz, there was no hope of getting my money back, so, its better to get as much as possible.
But till i didn't get my money till 4th Jan,10, then again i called to TATA AIG and i was told that we've transeferred Rs.5955/- to your credit card account and it will be credited in your card within 2 days, but till date i didn't get my money and this is vey crucial time for me as i am taking loan to pay my credit cards bill.

Please help me in this matter if possible otherwise guide me so that i can take appropriate action.

Regards
Manish Sharma
[protected]

I gave a cheque to TATA AIG to get "Renewal of Private Car Policy", on 18Sept 2010. The money has got debited from my account.
However Its been 3 weeks past, i have not received my policy till now.
My previous policy has already expired and i have yet not received my policy.
Evertime i call the customer care, i am informed that i will receive the policy in 2 days.
TATA AIG has now started robbing customers of thier money.
I hope i receive my policy at the earliest, lest a complaint to be lodged in police for the cheating they are doing.

Thanks,
Anurag
[protected]

Dear Mr. Chaturvedi,

We understand that you had certain concerns regarding your policy and the same has now been addressed and resolved to your satisfaction.

Please feel free to write to us on our email id [protected]@tata-aig.com or call us at our 24 hrs helpline number [protected]. Our customer service officers shall be glad to assist you.

Yours sincerely,
Customer Service Team
Tata AIG General Insurance Company Ltd

Issue has not been resolved as yet. I was told I will receive a cheque and the same should be returned to TATA AIG. In return, I will get my Car policy.
I am still waiting to receive cheque.

regards,
Rajeev Chaturvedi