[Resolved]  TATA Capital / Home Loan — Home Loan

Address:Mumbai City, Maharashtra

We applied for a Home loan with Tata Capital, the rep came home and checked all documents and confirmed the loan will get approved as confirmed by the legal team. We have the society on MAHADA plot and therefore the 1st agreement is not registered. The same was informed to Tata and they said that was not a constraint. The documents were all duly submitted. They said the cheque was ready on 30th july for disbursement. On 9th August i was informed that we will get the cheque on 10th and ever since they have been delaying the process and asking for more documents. They asked for NOC from Mahada, post which a letter from society secretary, which we have already submitted and an assurance given that the loan will be approved after submitting the document. They have charged us processing fees, franking amount, Pre EMI installment along with an interest. But we have no cheque in our hand yet. The do not answer our calls and no update on the loans as well. I have visited the branch office on friday in hopes of an update. Contact Person: Shashikant Mishra, Rep: who conformed loan will be approved - Pradeep, Head whom we are contacting now Vijay. Branch - Malad Link road. We have asked for documents to be given back to us on 16th August even that has not been done but a confirmation given that the same will be closed and we will receive a cheque as there is no reason for them to default now since the cheque for 31,40,000 is ready for disbursement. We have no clue where our money is, if our loan will get approved and where are our original documents. We have crossed the deadline for payment to be made to the seller and are in a fix along with all the tension and pressure of the way we have been handled.

Customer Details:
Vijay Bhatia - Contact Number [protected]/[protected]
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Aug 13, 2020
Complaint marked as Resolved 
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Very much possible. Because same has been happening to me with TATA credit card. They follow up promptly (as any salesman would), collect documents and their duty ends their. Present times when you have credit cards readily given at your door step, mine is pending for 2 months now, that too I'm working for a Tata company. :(

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