[Resolved]  Tata Card — IMPROPER SETTLEMENT ORDER

Sir,

After my experience I would like to put forward the following complaints against the TATA CREDIT CARD for their wrong settlement order policy, which is as follows.

“Further please note that out of your total payment, 1st Minimum Amount Due is settled, followed by Taxes, EMI on loan plans, Balance Transfer Outstanding, Fees & Other Charges, Interest Charges, Purchase Outstanding and Cash Advance in that order.”

Here cash advance is after Purchase outstanding.
This I would like to clear through an example:

My billing cycle is 12th of every month. 20 days more time to pay the purchase outstandings.

Suppose I have taken a cash advance for Rs. 10000/- and did purchasing for Rs. 15000/- in the current billing cycle. I would like to re-pay my cash advance early in minimum time because there is daily interest on cash advance. So I paid the Rs. 10000/-, but this is being settled against purchase outstandings and continues to take interest for cash advance, whereas I have still time to pay my purchase out standings as per card policy. Thus a card holder is forced to not to do early payment of cash advance and pay interest thereon.

Requested to help to card holders.
Thanks
Raj kumar
Mob- [protected]
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Aug 14, 2020
Complaint marked as Resolved 
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