[Resolved]  Tata Docomo — Balance Deduction

Address:Odisha

Sir/Madam,
My mobile [protected] Balance stilling every month.
There are no VAS and services acctivated. But service provider deduct as data usage. My handset is Nokia-1662.Customer care executive say me that after your double confirmation we activate this service.
I had delete SMScenter no, Any SMS cannot send. Then how they received confirmation. they are not refumd my amount Rs.25.34.
Please check record for my confirmation and help to refund above amount.
Every month customer care executive refund amount and say we have close all service and next time no balance will deduct.
Every time I have facing this problem.
How may people are facing this problem and they are not taken action to service provider.
Thanks
Yogesh Saxena
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May 9, 2017
Complaint marked as Resolved 
Verified Support
Apr 13, 2010
Tata DoCoMo Customer Care's response
Dear Customer

Greetings from Tata Indicom!

We apologize for the inconvenience caused to you and would like to inform you that your payment has been already updated.

Should you require any further assistance please mail us at Customer.[protected]@tatatel.co.in .

Thanking you
Customer Care - Tata Indicom.
Verified Support
Dec 07, 2011
Tata DoCoMo Customer Care's response
Dear Mr.Pvankola,

Greetings from Tata Docomo!

We sincerely apologize for the inconvenience caused to you.

We request you to kindly provide us your Tata Photon connection details, e-mail id or your alternate contact number, which will assist us in doing the needful.

We assure you that we are committed to resolving the issue to your satisfaction.

Should you require any further assistance please mail us at Customer.[protected]@tatatel.co.in or you can call us on[protected].

Thanks and Regards,
Customer Care,
Tata Docomo.
Verified Support
Dec 16, 2011
Tata DoCoMo Customer Care's response
Dear Mr. Sunil,

Greetings from Tata Docomo!

We sincerely apologize for the inconvenience caused to you.

We would like to inform you that, our concerned department spoke to you and updated the resolution, As per your complaint docket number[protected].

Should you require any further assistance please mail us at Customer.[protected]@tatatel.co.in or you can call us on[protected].

Thanks and Regards,
Customer Care,
Tata Docomo.
Verified Support
Dec 21, 2011
Tata DoCoMo Customer Care's response
Dear Customer,

Greetings from Tata Docomo!

We sincerely apologize for the inconvenience caused to you.

We request you to kindly provide us your Tata Docomo details, e-mail id or your alternate contact number, which will assist us in doing the needful.

We assure you that we are committed to resolving the issue to your satisfaction.

Should you require any further assistance please mail us at Customer.[protected]@tatatel.co.in or you can call us on[protected].

Thanks and Regards,
Customer Care,
Tata Docomo.
Verified Support
Dec 24, 2011
Tata DoCoMo Customer Care's response
Dear Customer,

Greetings from Tata Docomo!

We sincerely apologize for the inconvenience caused to you.

We request you to kindly provide us your Tata connection details, e-mail id or your alternate contact number, which will assist us in doing the needful.

We assure you that we are committed to resolving the issue to your satisfaction.

Should you require any further assistance please mail us at Customer.[protected]@tatatel.co.in or you can call us on[protected].

Thanks and Regards,
Customer Care,
Tata Docomo.
Verified Support
Feb 01, 2012
Tata DoCoMo Customer Care's response
Dear Ms. Lipika Mohanty,

Greetings from Tata Docomo!

We sincerely apologize for the inconvenience caused to you.

We request you to kindly provide us your Tata Photon connection details, e-mail id or your alternate contact number which will assist us in doing the needful.

We assure you that we are committed to resolving the issue to your satisfaction.

For any further assistance please mail us at Customer.[protected]@tatatel.co.in or you can call us on[protected].

Thanks and Regards,
Customer care
Tata Docomo.
Mar 30, 2014
chinn bujji's response
Mobile number:[protected]
Complaint comments 

Comments

Tata DoCoMo — Prepaid Mobile connection

Dear Sir,

I had applied for a Tata Docomo prepaid connection. I got the connection with the number [protected] from one of the distributors of Tata Docomo.All the necessary documents was submitted at the time of taking the connection.

After 3 days the outgoing calls was barred by the service provider stating that the necessary documents have not been received.

I contacted the local distributor Jwaalamala in Jayanagar. The response I received was so poor and it was beyond any civilized manner.

I escalated this up to the service provider Tata Docomo, but after even after 8 days, no clear update has been provided by the service provider. I repeatedly receive the same mail stating that the documents and ID proof has not been received.

I would like to take a legal action in this matter and sue Tata Docomo for all the hardships that I have gone through.

Please any body can advice me for further legal action in this matter.
my 80 rs have been deducted in last 2-3 days.they first offered me an free call me tune for a month n before 1 month they deducted 40rs.and even before that 50 and 10 rs for data usage service.what data usage service, when i haven't subscribed for any data usage services why the hell are they deducting my balance.the service is pathetic and now when i', m trying to talk to a customer care executive they are telling that they are busy with some other customers so u can try it latter on ...whom the hell should i complain about this...its pathetic
docomo activated mirchi mobile service on my no [protected]. i dont want this service so i tried to deactivate it by dialing 155223 but there is no option to deactivate this service. it says there is no such service active on my number [protected]. docomo deduced my balance 20 rupees twice for such unwanted service.

Tata Docomo — Deduction without usage

Sir'

Recently I have purchased a SIM No. [protected] . Just after activation , the balance showed 101. After sending 2 message , it showed Rs 84 and now showing Rs 27 without making a single call.
Now the balance is decreasing continuously. I have not subscribed any service nor
do I want to subscribe. I
Pallavi Tiwari
A-604 Amrapali Avadh Apts.
238 Faizabad Road Lucknow
Tata name once was synonym of honesty but now ?
sir, my tata docomo number is [protected]. At my area there are no network of tata docomo but some day before i got tata network with vodafone network. In that period i went to near city where tata network was available. After coming from city i did not got tata network on my mobile set. i search network manually but not success and on mobile display this msg- NO Network access.
sir pls repair this problems and start my sim normally mode.

My location is
Village - Roopnagar Arnali, Via -Barakhera( Badakhera),
Tehsil - Beawar, Dist. - Ajmer (RAjasthan)
mobile no. [protected]
my mobile no. [protected]
i am using tata docomo Internet pack Rs. 65 (2.5GB for 30days) but last 30 day tata docomo charge me every day 0.10 to 0.20 paise for Internet use. when i mail on tata docomo costumer-care he refund my balance but never give me answer about balance deduction. i cant save msg because he send me flash sms.
and every day he deduct my balance any time any amount. all emails and balance sms are save in my mail box.
please take action on my complaint and on tata docomo.

Tata DoCoMo — money taken from my number date 01/09/10 to 01/05/11 my number 8951681388

sir this waseem i am using tata docomo sim from date 01/09/10 to 01/05/11 dialy 40 or 50 like this dialy my money will taken dialy i call to care they will not give my money back so please take and give my money please [protected] please send my money back ok thanking you sir

VIRGIN Mobile / TATA — Balance deduction

I USED VIRGIN SIM MOBILE NO. [protected],
VIRGIN MOBILE COMPANY DEDUCT MY 20Rs BALANCE WITHOUT MY PERMISSION

So i want to say please refund my balance.

Tata DoCoMo — mobile gum gaya hai

dear sir mai aap ye kahana chahta hu ki aap mera mobile number gum gaya aap kripa karke mere id aur mere munber ko band kar de

Tata Docomo — RS 650 DEDUCTED WITHIN TWO DAYS AND COMPANY HAS NO SATISFYING ADDRESS TO IT

HI
I AM USING TATA DOCOMO PREPAID SERVICE ([protected]) FOR LAST 4 -5 MONTHS.I HAVE BEEN DEDUCTED RS 650/- BETTWEEN 21ST TO 24TH FEB.2012 FROM MY BALANCE. WHEN I INQUIRED FOR THE SAME I WAS JUST RANDOMLY REPLIED THAT DEDUCTION HAS BEEN MADE FOR INTERNET USES. BUT NOBODY IS GIVING ANY DETAILS FOR THE SAME. I WANT TO KNOW DOWNLOAD AND BROWSING DETAILS OF MY USES FOR THE SAID PERIOD AND GET MY MONEY BACK AS IT HAS BEEN WRONGLY DEDUCTED. PLEASE SUGGEST ME SOME SOLUTION.
MY CONTACT DETAILS ARE CELL NO [protected] EMAIL: [protected]@yahoo.co.in
THANKING YOU
ROHIT CHAUHAN(MUMBAI)
I am also suffered from this type of situation .I had not acivate one service but they activated and.deduct my 20 ruppes they deduct one or two ruppes everyday .I lost.my 2
0 or25 ruppes .I said but they dont deactivate my service

Tata DoCoMo — Issue of PUK no

Dear Sir, i have been using your mobile network for last two years .. by mistake my simcard got blocked due to which is not working now. So kindly issue the PUK no for my sim card as the earliest to my email id, my no is [protected]

with regards

A Jayakumar
0091 [protected]
[protected]

email id - [protected]@gmail.com

Tata Docomo — balance deduction

sir
this complaint is regarding my balance deduction in against of tata docomo communications.sir this is the worst telecommunication network i have ever seen . it is the most worst network of India.they have deducted many times a lot of rs from my account. some times the cut 100 sometimes...
any my no is [protected]
world largest poor service provider
madhar chod company
chor company hai
dear Sir the last complaint is not solved yet.
New problem-i want to deactivate endless music pack. I tried to deactive by start/stop option but it is not helpful.
And whenever i recharge my mobile it deduct 2 rs everyday .when i check last three deduction it is showning rs 2.0 for data usg.but i have activate 11rs internet .why it is charging then?
Please solve this problem as early as possible so i can recharge my mobile .
Thanks in advance
#dothenew
my mobile number
[protected]
i recharged my account with 20rs flexi today.
But after some time i received a msg from TA-HUNVOC That your subscription to songbook has been renewed till 5/04/2012.you are charged rs 14 for 21 days.
But many i requested to deactivate this service .please help me otherwise i have to change docomo sim to any other service provider .

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