[Resolved]  Tata Docomo — Balance Deduction

My tatadocomo number is [protected],evry day balance is being deducted from my number without any cause,i called customer care but didnt get any response,within 24 hrs Rs 14 has been deducted,they said that some auto generated call are made from my number, i complained many times but the problem is not yet solved, hope for some good response from ur side.thankin u, Siddharth barua

Tata DoCoMo — Complaint against account No. 906577430

I have bought tata photan few months back due to my non availabilty on PC, I had requested tata photan Customer Support to get in to it safe custody for 3 months (which is without charges) but now they are saying that same request prcossed but only for 2 months and they opened it from 3rd month without any prior notice. Now charges of over re1000/- leveied which is full o[censored]nethical pactices.

Kindly consider the case

my account No. is[protected]

truely
Jitender Srivastav
[protected][/QUOTE]

Tata DoCoMo — registration problem

i request u last time...
my docomo sim has been more and more lost its network in a day... and massege is "sim registration failed" and "connection error"...
i do complain 2 times in customer care but not satisfied result....
my mobile no is..[protected]..
i like your number but not your service....
i dont want your docomo, others are providing better than your service.... i just use docomo for this number...
i[censored] dont solve then plz provide this number to another telecome company.... i purchase this number from them....
your service is verry bad...

Tata DoCoMo — speed ishu

Dear sair
i prchase New Tata-Photon data card on dated[protected]Speed issue problem)
But no clear my complaint and was not fully recovered
i everyday complaint but no clear my complaint
please solution this mater

Name Ranjit Sing

Tata-photon ac no [protected]

1st camp no[protected]

2nd camp no[protected]
Thanks Ranjit Singh

Tata DoCoMo — Reject of SIM

Dear Sir/ Madam

I Have Using Tata Docomo Sim Since 1 Year But Now My SIM is Rejected So Please Send a new SIM in Same Number.

My Cell No.[protected]
Adress : Manjunath S/o Dyamanna Talaawar
New Gabbur Hubli
Hubli
Karnataka.
Cell [protected]

At present their service is poor. For my phone, all incoming call getting except call from Reliance set. I call on customer care but they it is mistake of my handset. But i replace another com. sim then o.k no problems

Tata DoCoMo - Tamil Nadu — Abusive call from 9263844506

An unknown person called my wife and abused her and myself profusely using foul language from Tata Docomo number [protected] at 11.30pm on 23/10/2010.
We are natuarally upset and since then this number is switched off.
What action will tata docomo take against this caller? Has the mandatory customer verification of this caller been done? If we lodge an FIR with Delhi police (we stay in delhi), will Tata Docomo provide the name and address of this caller to the police?

Prashant Sharma
New Delhi.

pls sand me any proof (any call record any letter, entry in register). i[censored] told me u sent the request who will proof that. i told you so many time if i deactivate safe custody, so i was used it. when i not used single KB why should i pay the bill.


This is tata Photon side fault, so why should i Saffer.


Pls slove this problem


my account No. is[protected]

Tata photon charged the bill, my device is deactivate so why u ganrate the bill. tata photon never convert bill plan or never convert in prepaid. pls change the plan or deactivete the services till sloving this case

now days DOCOMO without any monitoring, approximatively detecting the MB/kbps in GPRS pack,
customers gets suffer in NET-surfing also

lots of interfere in peak hours( evening around 8'clock)-server prob

MOREOVER :if GPRS pack going 2 finish means, they not sending any notification message to customers for recharge again,

without any intimation....they are entering into current balance for Example ( i[censored] activated 48 Rs/ GPRS when u have Current balance 200 means, after finishing that pack kbps.. straightly its vanished our current balance 200 also)

its very sad things,,,,,,

several times occurred like this

PLS official take a ACTION about such kind of activities

M RAHUL,
TATA DOCOMO DEDUCTE MY BALANCE 3 OR 4 TIMES AND SAID THAT U HAVE ACTIVATED A SERVICE BUT I DID NOT ACTIVATED ANY OF SERVICE ,THEY GIVE BACK MY BALANCE BT NOW THIS TIME THEY DEDUCTE 99 Rs. FROM MY ACCOUNT...M SHOCKED WHEN MY BALANCE IS DEDUCTE. THEY SAID THAT THIS CHARGES IS DEDUCTE FOR DOWNLOADING JAVA GAME....BT I HAVE ACTIVATED GPRS PACK OF 48 AND I HAVE DOWNLOADED A FREE MOVIE FROM WAB SITE www.moviez-mobile.com WHICH IS A FREE SITE ...I HAVE NOT DOWNLOAD ANY OF JAVA GAME EVEN ALSO I HAVE NOT DOWNLOAD FREEE JAVA GAME.(MEANS NON OF PAID OR FREE)..SO NOW TELL ME THAT WHAT CAN I DO....COMPLAINT REGISTER BT THEY DO NOT REFUND MY MONEY..

Tata DoCoMo — deducted money

I am Balaji.H.P, my number is [protected].i gave the complaint regarding this issue, but there is no use. The issue is, I have used the internet in my mobile on 2nd to 10th Nov. they deducted Rs.15 and odd from my main account, though I have the internet package. Executive called me from Andhra Pradesh, they dint solved the issue they told they will call me again (9/11/10) with in half an hour, but they dint called me, instead of that I got the message as this issue is solved, and the complaint is closed. Then today (10/11/10) morning in my main account Rs 13.73 left. I used the internet in the morning again now the main balance is nil. Till date they deducted up to Rs.30. they are harassing me. Please help to solve this issue.

my no. [protected] have stop recieving calls and outgoing calls are also stopped whenever i call they say contact customer care but when i call there it says "outgoing facilities is not available on your no.

plzzzz help me

Tata DoCoMo — Unnecessary incoming messages charged

I am getting a message daily from the Number 54.321 of some Chennai news where Rs.10 is getting deducted each week . I have been calling customer service(4 times) people and told them to deactivate the incoming message as I don’t need it.
In spite of their confirmation I am getting the messages still. Now when I am trying for the CS desk its busy.

I don’t have any other problem. Just need to deactivate it and resume the best services as usual.

Tata DoCoMo — Cut my balance and don't give information about it

My TATA DOCOMO balance on 15 nov night was around 22 Rs. and on 16 nov 1.24 Rs. and now it is 0.001 they cut my balance for which reason they don't tell me.Customer care says on 16 & 17 nov that they don't have details and system is not updated.
My DOCOMO number is [protected]. and other number is [protected].

Tata DoCoMo — Very Low Signal Strength

somehow increase the tata docomo GSM PRE PAID signal strength at Kotadu ( Chittor Ferry , Kochin , Kerala , India ) and corresponding places.. many people wants to use DOCOMO connection like me but hesitate due to the weak signal strength…

Tata DoCoMo — SLOW GPRS SPEED FROM 1 MONTH. (below 3KB/s)

I am getting slow GPRS speed from more than 1 month. Earlier I used to get speed of 20-25 KB/s. But from more than 1 month I am getting speed below 3KB/s. I had complained about the issue many times but there is no improvement in GPRS speed. I had also sent mail to listen.[protected]@tatadocomo.com. I had also complained to Nodal Officer & Appellate Authority. They just says that it is the server problem & it will be solved as soon as possible. But from more than 1 month there has not been "as soon as possible" till now. I had also talked to their chat support & the same reply was from them that it will be solved as soon as possible.
My complaint numbers are NWK[protected], NWK[protected], NWK[protected], NWK[protected], NWK[protected].
I am now just waiting for MNP to change my service provider. My friends are also suffering from the same problem. They are also waiting for MNP to quit docomo.

Tata DoCoMo — GPRS SPEED SLOW DOWN

SPEED OF 2G TATA DOCOMO GPRS IS SLOWED DOWN TO BELOW 3 Kbps from 20 Kbps AFTER LAUNCHING 3G SERVICES IN RAJASTHAN. NOW THE PRESENT SPEED OF DOWNLOADING IS MEANINGLESS IN THIS FAST MOVING WORLD. COMPANY MUST PAY ATTENTION TOWARDS THIS PROBLEM.

Sir I have tatadocomo prepaid sim card with number [protected]. Actually today without any massage from my side this company deduct my balance & when I call to customer care for the same then they say SORRY &also not able to refund my balance.
This is so Bad. So finally I decided to publish this on internet to inform all people about TATADOCOMO is a FADTUS company. & please don't refer it in future.

Regards Gaurav

docomo huh i had tata photon and two prepaid but i was dump that all becouse of slow speed
tata docomo you sucks i hate docomo
the main problem of tata photon plus is so much heating
and prepaid problems( stop downloading automatically, every time disconnect, 1-2 k ps speed, so much costly, 3g speed like vodafone's normal speed
do something docomo to save your customers