[Resolved] Tata Docomo — balance deduction many times weekly basis...yesterday night again cut..details u can read below | |||
sir please below matter read carefully and then take an action...this matter i write in respect of docomo u can understand my whloe problem by this also... Dear Sir, I am ur valuable customer as u tell and ur senior....inspite telling from senior that u will not be charged unnecessary again..weekly my balance is cut...again and again for various service... so listen my this problem which occur yesterday night: i have recharged through etop up on 14th dec 2012 with rs 42 in which i get 1000min for local onnet calls for 28days...so i am talking from 10pm to 5pm in min from 14th...yesterday night i call at 11:00 pm and i talk 01:19:31 hrs as i think it will cut from minutes but as i talking call disconnect and shows that balance of rs 17.83 cut and balance is 00.47.... u can check by retreiving my call details from 14th at time when i recharged and get 1000min how much i talk till yesterday night 11:00 pm then u can determine how much min used from 1000min...as ur customer care executives said that there is no min.... this is the main problem o[censored]r compant to deduct unnecessarry balane...i want my balance refund and my min in my account... i am also mailing to head of consumer forum... please forward ur senior.... i will wait till tomorrow then i will port to idea....then i dont want a call that i will give u balance please dont port and all... By name of: Araj Agarwal Indra Nagar,Risiya Bazaar Nanpara-271801 U.P east Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
 3 Comments | |||
Comments
Respected sir, I am submitting this complaint against tata docomo for unnecessarily deducting my balance in the prepaid number [protected] . they have been cutting my balance since a week.About Rs 11 have been cut.On calling customer carethey didnt responded.Then i mailed my complaint at their website but no action has been taken.afterwards i tried calling customer care several times but my call was not connected.Sir please do the needful.i shall be thankful to you.
Dear Suheb,
We have received your complaint and we will ensure it is resolved soon.
Thanks and Regards,
Customer Care
Tata DOCOMO.
We have received your complaint and we will ensure it is resolved soon.
Thanks and Regards,
Customer Care
Tata DOCOMO.
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