[Resolved]  Tata Docomo — Miserable service

my no.[protected], and had complained several times thro 121 and directly to your four roads office in salem, tamilnadu regarding in my gprs phone i was getting google, other websites andyahoo mails. for past 5 days i was getting google. but i cannot get my yahoo mails. i have complained this to all the offices but no body is helping. i want to surrender docomo if my complaint is rectified within 2 days.

my no.[protected] for which i have gprs and using google and other websites, yahoo mail. for past one week i am not getting yahoo mail but can go thro google. pl. clear this problem. i have already complained regarding this but no response.

chandramohan.

I am AVIJIT DEY.My mobile no. [protected] tata doco custome.The new tata docoma
connection many problems create.call drope, voice eco, internet and GPRS not access,
incoming call busy, etc.Many time complain tata docomo customer care.but not solve my
networks problem.
this problem only my aria and my house cercle.docomo technical engineer says:your
area to docomo tower destence above 220 mit.my complain no-NWK09442460 AND NWK[protected]
plz install tower in my area and solve problems .

before few weeks i logged a complain regarding deduction of 30rs from my balance every 4th of month for a service called "beauty tips" ( which i have never activated). a tata docomo personnel called me and he said he has deactivated this service and he provided me a balance of 60rs for that and he promised me that this kind of mistake will never be repeated in future. But today on 4th april again 30rs has been deducted for the same service. my no. is [protected] and my name is jaymin.

Dear Customer Care - Tata DOCOMO,

Had posted the feedback on the link provided in your comment / response to my original post. But, after waiting for 5 min no CCE came online to join the Chat session. Have got the issue resolved at your TVH already. FYI.

Regards,
Ramesh

SCAMMING MONEY, SCAM, BAD SERVICE Tata Docomo is a fraud company, what do you think are we a fool... whenever i place any complaint on customer care they cut call after hearing whole story then when i redial there is another executive to repeat the same..on the date 8.04. 2011 i recharge your disgusting service 3g on my mobile by purchasing terrif 350/-for free 500 std + local call mint and 200 mb free uses data yesterday after using 19 mb suddenly i recive msg that you hv been deducted some money from last internet browsing what a rubbish in only a day, secondly yor all representatives are they dnt know how to resolve and represent the problems and informations to the customers they always say one thing wait we transfer your call to our higher authority but after some times they said sorry our higher authority is too much
busy u call after some times ."Eska matlab yahi hua khel khatam paisa hazam jyada hua to record bazaya ki lisen @tatadocomo me jaye "toooooooooooooooooo much fraud, call me tune nahi karaya fir bhi kar diya paisa jo company ko chahiye FULL OF THIEVES.SHAME!SHAME! I WANT 3G SETTING THEY SENT 2G AND THEN AFTER THEY DNT KNOW WHAT IS THE DIFFERENCE BETWEEN 3G AND 2G, UMTS, DUAL GPRS.ACCHE SE TRAINING DO BHAI IN BEWKOOFON KO.

Your tata docomo service is totaly hope less as i have opn a site and without downloading on saturday 23.04.2011 32 Rs. cahrged for downloading and on Tuesday i have faced the same problem and charged 93 Rs for downloading the massage appear on mobile. When i called in customercare they told me that the site you have open was chargable. I cannot understand that the charge cut was for downloading OR for opening chargable site and you told that surfing was free. I want my money back.


Jayesh T Prajapati
Gujarat.

dear sir,

All the complaints are 100% true. I think i am in HELL after i took Tata Docomo postpain connection. Nothing is organised. The network connection sucks. I am trying billion of times to customer care the call never goes, The miss call bill add my post paid billing, i requst to my miss call billing your my account add i my not satify your conntion . i told you my last mount post paid bill 1 day all detail & my home number is miss call, but next bill in add this miss call billing plz check your details. Really in this generation having a communication cellular media like docomo is a curse to the human being. I am so frustrated.

Requesting all that please never ever try to take Tata docomo conneciton

tata/mobile prepaid — free STD call service between tata-tata network is now not occurring

sir,my name is swapnil subhash harishchandre. my mb no is [protected] and i have perpared connection with 599 recharge plan but im facing problem that i m not able to make free std call to tata numbers since last night.

Dear all,

This is regarding some fake consumer forums existing in the internet. There are huge number of consumer forums blacklisted by cyber crime department. These are not authorized forums by any government across globe. Also they cant do anything regarding your complaints and cant solve your any problems related to any service.

Then you might have one question that if it is true then why these forums are created what benefit they are getting from this???

Now a days internet marketing of the products is booming. Search engines such as Google, Yahoo are masters in the internet advertisements.For placing the advertisement in website, website owner get paid by the related companies. This business is growing day by day and the turnover of the same is in multi billion dollars. To get advertisement from the ad agencies page ranking and the popularity of the website is the very important parameter, and these parameters are dependent on number of visitors and users of the website.

To make the website a" money making machine" huge number o[censored]nauthorized and fake discussion forums have been created across the world, and as complaints and discussions about product and service is the very close issues of day to day life of human being, these forums are taking advantage of this fact.

In these forums people can post anything about anybody and about any company. Most funny thing is that you will find some fake complaints about some company and the ad of the same company will be displayed in the same forum. These so called forum administrators have no control on the posting. They display the malicious and defamatory contents without verification from the companies about the issue. Not all companies's management have time to put the comments below the queries and many of these companies's management is not even aware that somebody is putting malicious contents about their companies in these forums.

End of the day because of these forums many companies's business is indirectly getting affected and most of them are small and medium scale businesses.These forums are spreading negativeness about the service providing companies by doing their dis advertisement and allowing unverified defamatory contents to be displayed.

Coming to the point, the conclusion of the story is consumer is posting the complaints in the such a forums in which administrator of the forum himself doesn't have any control regarding the contents ( means if you put defamatory contents about that forum itself it will accept). Consumer having problems regarding the service of any company should approach company management first and should give the application regarding the problem solving. If that also doesn't worked out consumer can approach Government consumer court or file an FIR in police station.

In 98.7% of the cases about the complaints against the service it is observed that problem gets resolved immediately after reaching company management. And for other complicated or fraud related cases, government of every country has its own consumer court in every city and district.

Friends, No machine in this world is 100% efficient, it implies to every human being, every service and every organization. But it doesn't means that you should defame that person, service provider or an organization. It will indirectly affect the business of the company and in turns every person including the consumer get affected by it. Our constitution has given right to everybody regarding speech but this doesn't means that you start taking revenge by destroying image and goodwill of the company which is the port built by efforts and hard work of honest people.

Yes, you have right to talk and spread awareness about the fraud people and organisations but only after verification and getting perfect legal proofs against it.Don't start blaming anybody or any company just because one wrong, defamatory and baseless comment came in some unauthorized forum.

Approaching right person, right organisation is the only way of solving the problem, Please Please don't support the illegal forums to spread their illegal business.

Very soon we are posting the list of all blacklisted forums by cyber crime department

Regards,

Surojit

Tata Docomo — deduction of balance for service which was stopped by tata docomo itself before few week

This is height of shame...once again on 4th of this month my balance got deducted...i want a permanent solution for this...the tata docomo personal told me that this service is now been deactivated and he will take care that it will not repeat again in future...but as usual on 4th of this month 30rs has been deducted...i dont wish to complain here again and again on every 5th of the new month...pls get me rid of this...jaimin sukhadia([protected])

Plz sir De-Actiivate Cricker messges do the needful ASAP my number is [protected].

tata docomo ur sevices are very unsatisfactory ur network always a bad recption and also I am gettin this calls abt callertune advts like every 5 min a day I tried calling ur customercare but it as always didnt work
ur very dissappointing
my no is [protected]

you have still not worked on my complaint. and my balance is reducing without any activities. i mostly use my phone to send msgs and few calls but i think someone else from somewhere else is using my number to make calls and without my notice my balance got deducted. it was 35 rs initially then suddenly it becomes 16. something rupees and yesterday it becomes 1.51 rupees. and a msg came that ur phone does not have enough balance to make this call. then i come to know that some 3rd party is using my number to make calls. i want to solve this problem this has emptied all my balance and i am totally frustrated. please help me as soon as possible

I am facing a lot of problems from Tata Docomo. The service has really become too bad. i hv been activated to the call me tunes which is an offer of 180 days for which i hv been deducted 120rs. when am not interested how can u activate any service to the customer. now i want the amount deducted i.e., 120rs to be refunded. everytime i call the customer care no one responds and no one gives proper service. and now we have a service of number portability so not only me but i have atleast 10 to 12 docomo connections in my house only. we can change are service provider in no time. you will soon loose all your customers.

the number on which the above mentioned service was activated in [protected]. you have to refund the amount of 120 rs on this number otherwise i wil have to put a case against you people. and seriously there is no difference between tata docomo, theives, pickpocketers etc...

ateast bother to reply to our comments...

unwanted activation of subscriber service and balance deduction in mob. no- [protected] on 14 may 2011 at 2:30 pm, please refund my balance of 30 RS/ as soon as possible

not listening to my compliants...! contineously! i m serious

when i charge my tata docomo number then my full balance is gone at next day