[Resolved]  Tata Docomo — Miserable service

tatadocomo custmer care services is very poor. call he nai conncet nai hota hai plz help me...

hi. i am paresh shah request u for my landline no, 65234590 is nt working and nt also charging. pls send me a technision to service my handsetas early as possible so that i can use yur service uninterrupted. my ulernative no is [protected] WAITNG FOR YOUR REPLY.

I am being charge Rs.1 daily. I have not activated any pack.When i have called to CC who said something calander pack has been activated.I tried to deactivate it at 155223 but i have not got confirmation message.i hope after seeing this message CC will deactivate calander pack offer.My cell number is [protected].



Thanks.

Dear Sir, It is to inform you that the service provided by your esteem company is a painful for the customer. Any organisation leads only when they feel that they are the carrier for the customer and not a barrier to the customer. The VAS is being activated without the concurrence of the customer and the same is being refunded on making a call to 121 (Customer Care) after brainwashing. I am also a victim of the ibid complain for several times. It is not understood weather any planned management system exists in your organisation or you are suffering with crisis management. The funny thing which has came to notice that after activating the VAS, you cannot contact to 121 as such it will respond that all the executives are busy, please dial after some time but at the same time the executives are available if the call are made with some other docomo numbers. Isn’t a joke? Hence, it can be construed that you are cheating to the innocent people. For example if such incident is being done with the village people who are innocent and does not have literacy in communication system has to suffer the losses. Notwithstanding why one should call to 121 and beg for refund once the mistakes are committed by you. Simply saying “We regret for the inconvenience” by your CUSTOMER CARE is not a permanent solution hence you are requested to pay special attention in resolving the problems with good mechanism. This affects the goodwill of your organization because customers have the option to switchover to other networking.

hi, my name is mohammed imran, my mail id is [protected]@yahoo.com. actually i am owning a land in hyderabad and i would like to install a tower on that land so can you help me to know what is the process in installing a tower on my land, my mobile no is [protected] plz reply me as soon as possible ok thank you

Respected Sir/Madam,
This is Rupesh R. Shende i am using TATA DOCOMO SIM my unwanted amount has been deducted for game downloading which i have not downloaded please return my balance of Rs. 22 .MY no is [protected].I am calling from Nagpur and really i am getting frustrated because o[censored]nwanted amount deduct many times from your side .please refund .today at 21/11/12 on 4:20 to 4:30pm they have deducted.

Regards,

Rupesh

[protected]

HI My name is Shailendra Singh using Tata Docomo service from last 2 yrs, the basic problem from your side is, it is very tough to talk to your customer care, very poor service.i tried lots of time to contact to the customer care but every time i found that your officers are busy on other call.
There is no other option to contact to your customer care, how could we share our problems with you.

Network very-very poor;
We get frustrated to try every time to your customer care and we found no reply;

please issue 1 or 2 more customer care numbers where we can contact to your officers easily;

Thanks & Regards

Shailendra Singh
[protected]

HELLO... Till yesterday that is upto 28 of december my SMS Charges were Re.0.01 paise per sms, but today that is on 29 December the SMS charge has been taken Re.0.60 paise without any prior information... Some times the network coverage at certain palces are not available... TATA DOCOMO has been too miserable for me... If this continues, ill be forced to break the sim card and shift to other service...

I request AUTHORITIES OF TATA DOCOMO to take necessary steps regarding this complaint, , , , , , , ,
Yours faithfully
[protected]

mobile [protected] stop unother sevice except net plan

tata docomo is worst conection in india .i realy feel bad after took this . they r regularly cut my balance with out my permission .and when i am try to contact them to call center they always shows number busy call u later. what the hell they r doing ...and i am gong to change my no .go to hell docomo ...my no is [protected].i[censored] really want to solve my problem just clearlfy .wher u cut my balance unnecessary .check ur detail .iam not activate any service on my number .still u cut my balance regularity .pls send my balance again .

tata docomo

A bunch of thieves

annoyed customer

every time i reacharge my phone why any unknown scheme has been activated ..why any reason..my all reacharge balance was over in this stupid scheme can u pls stop this ...why this happened..shame on tata docomo

Dear Sir, i, sanjay kumar sharma, using tata service befor last 3 years, now i have request to portablity my
no.[protected] from tata to vodafone. But your co. is reject my request for outstanding. but i have paid already Rs.1600/- on dt.[protected] . at that time my total uses Rs.1016/- . I wanted to know how can my
mobile bill is exceed rs.1600/- in four days. Your co. has froud with me. If you not clear me i shall be going to
consumer court that froud .
For last one year your co. froud with me. One indian co. froud indion people.

09/01/2012 morning 7;40 am time cut payment 30 Rs i complete to your c- care dept u people deactivate to but not refund amount why! i surraly time ring to c care dept not left the phone why u not my servies net also every poor concectet

dear sir, 9/1/2012 ke din mere sim ki balance rs.100 cut ho gayi he bina reson ke. mere mobile par massage aya tha ki thank you for downoading jarbull games. jab ki mere mobile me internet hi nahi chalta he. plz refund my deducted balance.my cell no . is [protected]

MY PHONE NUMBER IS [protected], I AM UN ABLE TO SEND S.M.S& I NEED MOBILE NUMBER PORTABILITY (U.P.C CODE)WITH OUT SENDING S.M.S

this network is working properly two days ago butt now i dont know what happen to itt connection is likee hell not working at all nor customer care is there all time busyy my mindset is totally changee here nobody is geeting proper service pof tata docomo and everyone is going to change service from docomo to another all plans are cheap butt servicee is worst i m from agra cantt area nd from past two days hspa tower are not available in agra andd net is not working

on mobile i got sms saying that spl recharge for rs. 75 and get rs.90 talktime with unlimited validity. get rs. 70 talktime immediately + rs.20 extra talktime in 48 hours. offer only for today. my no. is [protected]. i have got rs.70 talktime but haven't got 20 rs. yet the 48 hours are over. i have recharged on that day only.
and your customer care officers are not responding our calls.
please solve this problem soon. thank u

Hello,

I, Md.Tausif Sanjar lost my sim card([protected]) 3 weeks back, the service has been stopped upon request but there are no sims available from the day I lost the card.

Its a shame for the company which cannot provide sim to their users in a metro city like kolkata. I have been running to the docomo outlet at park street and one in south city mall. The representative do not have any manner how to behave and cheap hospitality, may be they are not educated.You people charge per second but you do not value customers time. Shameless!! Stop giving all the funny advertisement.

So, under the circumstances I am going to the court to file a case for punitive damages and harassment faced by me against the tata teleservices.
I have enough of proofs(written and video evidence) to file a case against the company.

contact me- tausif.[protected]@reliablewebtechnologies.com
" @-[protected]

my number is [protected], my complaint is i am unable to talk to customer care.whole day no one will respond.i am really fade up.and i want to deactivate voice chat/spice chat also.