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[Resolved]  Tata Docomo — Worst signal

I am a resident of East Tambaram, Chennai and I recently bought a tata docomo connection but since then I am not able to make any calls properly as the signal is very very poor and the call gets disconnected most of the time. Also most of the time my mobile displays "Emergency calls only" and I am not even able to contact the customer care. Because of this, I had to switch back to my existing Aircel connection.
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Complaint marked as Resolved Aug 14, 2020
Complaint comments  17 CommentsShareTweet

Comments

Dear Paul Kumar,

We are extremely sorry for the inconvenience caused to you. We will resolve your problem as soon as possible. We require you contact number to log network issue. We are also sorry for the Customer care problem. We received overwhelming response from our customer due to which we initially faced congestion problems. However, corrective actions have been taken to resolve the call center connectivity problem.

Thank you
SIR/ MADAM

I M MURALI RESIDING AT 95-8th MAIN ROAD, TIRUVALLUVAR NAGAR, CHENNAI-118. I HAVE A PLACE IN MY TERRACE OF 600 sq ft OF 30 FEET HEIGHT FROM GROUND. IF YOU WANT TO PLACE TOWER U CAN CONTACT ME IN [protected]
SIr,

Day by day the signals of Docomo are going week. Even in the areas like Tarnaka, OU, Habsiguda there are no signals. And several times the messages gets failled.

Even the calls get disconnected. Customer care never gets connected. 121 is useless. After trying atleast 100 times once i spoke to them.

The authorities should take necessary action or else how the demand raised in begining in the same way people wil throw the sims
Dear Nagur,

We would like to assure you that we at Tata DOCOMO use stringent measurement and control applications to ensure that you receive error-free services. We are continuously working towards upgrading our network to ensure that the coverage is as extensive as possible.

However, despite our best efforts there are times when it becomes very difficult to define the exact range of the coverage. We regret to inform you that we would be unable to immediately improve the indoor coverage in your area. We would like to assure you that our network team is working on improving the services by planning cell sites, throughout the city."

Corrective actions have been taken to rectify the Customer Care problems.

Thank you
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docomo is very good signals and asstianse
your services satisfaction for me...but no network coverage for my area...how to continue your services...
sir/madam
my name is saifullah and i have being using tata docomo since 1 month, and there are so many problems in the connection there is no network in my house or my office morever my outgoing calls were banned before i get my bill, the major problem is that when i got a bill for 1095rs tata docomo has sent a person to my home several times and that person is so arrogant he is harrassing me like anything so i request the concern person to give me an explanation on sending a person to my house and why that person is harrasing me to pay the bill before my bill date.
I got this connection from DoCoMo a month ago and have been cursing myself almost everyday for replacing this number as my corporate number henceforth. The signal problem is pathetic and believe me when I say this, "I don't get proper signal even at prime places in Chennai like Elliot's Beach at Besant Nagar. To worsen things I am totally cut off once I reach my home @ Kelambakkam. I have had to reactivate my old number and tender an apology to all my clients and recirculate this to all of my contacts. It has been a harrowing experience. The only reply I get when I try and lodge a complaint is to wait for another 2 months.
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i bought the tata docomo connection a month back. everything was perfect but then, from past two days i am getting very low signal strength. please resolve this
i am a resident of mvp colony, vishakapatnam A.P ..i have bought a new prepaid connection service
..the signal in my locality is worst, , , the signal is flumping and is not substantial enough for a call..
my pals and me are deeply regretting for taking the service of DOCOMO...we consider this paltriest among all the other services..and the customer care is blithsome...causing us umpteen problems...
i am sure that if this is the case, , your sevices would be lacking public gauche...ppl will be extremely reveled if you absolve this problem...
sir my name is rakesh im staying in purasaiwakkam i was using aircel i recently bought docomo but i have a signal problem in that ...not able to get signal inside my house because of this reasons i m not able to receive importants calls ...so i kindly request u to solve this promblem
I received sms, YOU HAVE WON 250, 000 POUNDS IN (SHELL)DOCOMO INTL MOBILE DRAWS PROM WINNING, No.#2 TO CLAIM YOUR PRIZE CONTACT . DR TOMMY VIA eMAIL [protected]@live.com. Pl give its authentication.
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It has very poor signal. I bought it just a month back it is very poor that we pay that much bill but not able to get signal in Anna nagar chennai 101 west extension
Signal in the office is v bad ... i am not able to here any thing ... i am working at banjara hills road no 2 sanali tech park.
I am using doco since a year Every thing is cool with it sms scheme lower net charges, BUT BIG PROBLEM IS ITS VOICE CLARITY,
ITS BOOL
im too pissed with this

from
Not so long user,
Im thinking to change this card as i have another number to use

niraj
my name is sudhir kumar and i have being using tata docomo since 5 month, and there are so many problems in the connection there is no network in my house or my office the major problem is that when my call is disconnect between the call.my no. is [protected]. I stay in Jakpur kharagpur-721301. Due to signal problem in not able to get signal inside my house / office because of this reasons i m not able to receive important calls ...so i kindly request u to solve this problem otherwise we change the no. in another service provider.
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Dear Sir/Madam
Here from Rajesh Staying at IDPL Indira Gandhi Colony near to IDPL Gate . We are facing signal problem since from 4 days while signal is getting then imeediatly it is going and if getting calls then getting voice breaking so plz consider my issue with higher and reply as soon as possible...

we given compliant on last 2 days back to the Customer care

Regards
Rajesh
[protected]

else we will be converted another network

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