[Resolved]  Tata Docomo — NEED IMMEDIATE RESOLUTION

Hi,

I am very much disappointed with TATA Docomo service. My contact number is [protected].
My out going call was barred . All document i have submitted.

Then also i m not able to make outgoing calls, Every day i am calling to customer care but i am not getting any resolution. every time they tell within 24 hour it will be activated .

its showing call barring. Customer told me to go to retailer shop.
So many times I went to retailer shop, they have called/sent email to customer care.
Then also my problem is not resolved. Still I am facing problem. Not able to make out going. I guess its a technical problem. They are not forwarding my call to technical department.

When ever i call customer care is they telling that, my out going call is activated. But still i m facing problem. I want a permanent solution.

Please help me to fix my problem.

Regards,
Mohammed Imran
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Aug 14, 2020
Complaint marked as Resolved 
Complaint comments 

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Hi,

I am very much disappointed with TATA Docomo service. My contact number is [protected].
My out going call was barred . All document i have submitted.

Then also i m not able to make outgoing calls, Every day i am calling to customer care but i am not getting any resolution. every time they tell within 24 hour it will be activated .

its showing call barring. Customer told me to go to retailer shop.
So many times I went to retailer shop, they have called/sent email to customer care.
Then also my problem is not resolved. Still I am facing problem. Not able to make out going. I guess its a technical problem. They are not forwarding my call to technical department.

When ever i call customer care is they telling that, my out going call is activated. But still i m facing problem. I want a permanent solution.

Please help me to fix my problem.

Regards,

Debabrata Pradhan
my mobile no [protected] my no is deactivated for more than 2 weeks whenever i cal customer care

they are saying that it will be activated till 19.8.09 my no is not activated i am from karikudi
Out going call barred

Hi,

My contact number is [protected].Hyderabad Prepaid number
My out going call was barred . I have submitted all the documents

More over the customer care people are worsening the situtation by not helping out

I tried calling at 66552666 for help but the response is pathetic.

I think i have made a mistake in taking this connection and should go for another one.

Every day i am calling to customer care but i am not getting any resolution.

Many times I went to retailer shop, they have called/sent email to customer care. and i have submitted my documents again but still no resolution.

Please help me to fix my problem.
call charges in tata docomo highly increased in international call in my docomo sim
customer care not response & team leader
by sathish
Dear Sathish,

We are sorry for the inconvenience. Please provide us your contact number an your exact location to check your problem.

Thank you
Dear Mohammed,

We have escalated your complaint. We will get back to you shortly.

Thank you
hi my no is [protected] from nagpur.from last 2 days my outgoing servicing has been bard.plz sort out my sim problem
To,

Dear Sir / Madam

I Availed Your TATA DOCOMO Service, Mobile No:[protected]Outgoing Phone Call Facility is being Barred on my Mobile No. I have submitted all relevant documents with Jai Mobile Shop Ganesh Mandir Jaripatka Nagpur

Please do the needful at the earliest

From,
Vivek.M.Tarekar
[protected]
Hi,

I am very much disappointed with TATA Docomo service. My contact number is [protected]
My out going call had been barred . i have submitted All documents.

Then also i m not able to make outgoing calls, Every day i am calling to customer care but i am not getting any resolution. every time they tell within 24 hour it will be activated .

its showing call barring. Customer told me to go to retailer shop.
So many times I went to retailer shop, they have called/sent email to customer care.
Then also my problem is not resolved. Still I am facing problem. Not able to make out going. I guess its a technical problem. They are not forwarding my call to technical department.

When ever i call customer care is they telling that, my out going call is activated. But still i m facing problem. I want a permanent solution.

Please help me to fix my problem.

Regards,
Hi,

I am very much disappointed with TATA Docomo service. My contact number is [protected]
My out going call had been barred . i have submitted All documents.

Then also i m not able to make outgoing calls, Every day i am calling to customer care but i am not getting any resolution. every time they tell within 24 hour it will be activated .

its showing call barring. Customer told me to go to retailer shop.
So many times I went to retailer shop, they have called/sent email to customer care.
Then also my problem is not resolved. Still I am facing problem. Not able to make out going. I guess its a technical problem. They are not forwarding my call to technical department.

When ever i call customer care is they telling that, my out going call is activated. But still i m facing problem. I want a permanent solution.

Please help me to fix my problem.

Regards,
Sonam Tirgam
Chhindwara (m.p.)

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