Tata Docomo — Poor network services in our area

Dear Sirs,
I am a resident of Naigaon(west),Vasai, a suburb of Mumbai. I recently purchased a Tata Docomo sim card and was recieving a good network coverage. However last week due to some technical difficulties caused due to heavy rain the tower for docomo got damaged, causing zero signal strength in the entire area. There have been no technicians attending the problem. We have gone for a week without network coverage in our homes as well as the surrounding localities. I registered a complaint, the reference number for which is-NWK09249419. However, no action has been taken from the officials at Docomo. I request you to do the needful.

Yours Sincerely